• Resolved toad78

    (@toad78)


    Curious as to why deactivating this plugin would cause my site to crash (white screen with the message “There has been a critical error on this website.”).

    The reason why I want to Deactivate is because it seems this plugin is conflicitng with my theme (I can’t edit the page using a frontend visual builder). Anyone else experience this?

    • This topic was modified 2 years, 3 months ago by toad78.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter toad78

    (@toad78)

    Hello, I get this error too. always have.

    happens only with “The Events Calendar” plugin.

    This is now causing me an issue as the plugin is conflicting with our custom homepage layout in Divi theme.

    Did you resolve it?

    Thread Starter toad78

    (@toad78)

    Hello @celeryuk.

    Not yet. The folks at The Events Calendar really need to slow down on their updates and do more work on troubleshooting/proofing. I just experienced another problem recently and will have to put a pause on any further plugin updates by them. I’m also looking elsewhere for a different events/ticketing plugin package that won’t be so costly to me and my client for every minor update.

    I’m sure the developers are doing their best to address every issue they are being bombarded with, but this is costing me a lot of time and my clients money to fix and wait and all the while they are the ones losing.

    Hi there, sorry to hear you are still having trouble.
    An update for you and anyone else stumbling across this post.

    Our developer (who we hired via Codeable) found the issue and solved it (for us) He said to me…

    “I have discovered that The Events Calendar plugin at some point overwrites a parameter and unsets it as the page is not home:

    wp-content/plugins/the-events-calendar/src/Tribe/Query.php
    lines 132-134

    } else {
    $query->is_home = empty( $query->query_vars[‘is_home’] ) ? false : $query->query_vars[‘is_home’];
    }

    If I overwrite this portion for the home page, in my plugin, this fixes everything.”

    Not sure if this helps you but thought I’d share.
    I can give you his details if you like, he’s an expert now on the Events Calendar!

    thanks

    Thread Starter toad78

    (@toad78)

    Hello, @celeryuk .

    Is this update officially now available? Or is this just a quick fix I will need to make?

    this was an unofficial fix by our independent developer.
    In the meantime, I havent heard from Events Calendar support in several days. so I’m pleased I opted to get outside support. good luck

Viewing 6 replies - 1 through 6 (of 6 total)
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