Deactivated popup still popping up

  • Resolved Protocollo

    (@protocollo)


    8 years, 1 month ago

    I deactivated a popup (which has the “show only to IP xxx.xxx.xxx.xxx” setting) but it keeps showing on the admin panel when I connect from that IP. Is it a bug? Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Most likely it is cache of your browser or cache plugin. Please try to clear cache in your cache plugin and in your browser. Then check the page one more time.

    Thread Starter Protocollo

    (@protocollo)

    Thanks. I cleared browsers (both Chrome and Firefox) cache but it doesn’t fix the problem. I can’t find where to clear “cache in cache plugin”: can you help, please?

    Plugin Author supsystic

    (@supsysticcom)

    Hello!
    Please contact us through our?internal support. We will check what is wrong and will help you to solve the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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