Deactivate Cloudflare plugin

  • Crish

    (@carrie_wood)


    6 years ago

    Hi Support Team,

    Here installed Cloudflare plugin in my site and configured it via User account in Cloudflare.
    But now I want to deactivate plugin from my site but if I deactivate then site getting crashed and stop working.
    Also, I do not know what account configured before in my site so what need to do to deactivate plugin now from my site? Need to create a new account and configured it again?

    Can you please let us know how can we deactivate plugin or remove the plugin, is there any different steps for this?

    Thanks,
    Crish

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  • brandsteve

    (@brandsteve)

    The Cloudflare team doesn’t help on this site. I had the same problem, and the only way to get mysite working again was to restore my wordpress database to the previous version.

    Cloudflare does something to the database on activate that it doesn’t undo on deactivate.

    I am now seeing this problem again after upgrading to 3.3.3 on a test site. the test site wp-admin page no longer works.

    Looks like the Cloudflare plugin developers are far more active and responsive on Github. I suggest you use https://github.com/cloudflare/Cloudflare-WordPress/issues/new to report this issue IN DETAIL, so that we can all benefit.

Viewing 2 replies - 1 through 2 (of 2 total)
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