[de25] Google for WooCommerce purchase action

Your add-on after the update causes events to be read twice in TagManager. Please fix it quickly.

I have tried it several times
Events are displayed twice
Add to cart event
Checkout event
Purchase event
All of them happen twice after linking the add-on and reading the products
Please review the reason

Why are we not being answered?

Hey there @shakoor99 ,

It’s not clear what is the issue you are experiencing at the moment. The extension has built-in features to track conversion as well. This is mentioned in the documentation here and here. If you are seeing duplicate events, you have another plugin that is also trying to track events and is being tracked multiple times. You would want to review the tracking code on your store and tweak it to avoid duplicates. Perhaps you would want to tweak or completely disable the third-party plugin, to ensure you can manage your campaigns from the WooCommerce dashboard.

Do keep us posted on how the recommended suggestion works out for you.

All pixels are linked to Google Tag Manager
TikTok, Snapchat, and Google Ads
All via Google Tag
I reviewed them all
After reviewing, it turned out that your add-on is adding a successful referral in Google Ads for Sale
This is what causes the cases to be read twice for each user
All pixels have been checked, they are read twice, and when your add-on is stopped
The readings return to their normal state
I hope you review your add-on

I hope you add a box for the customer to choose to download the summary or product ID according to the method he wants. SKU box

Because in your addition you are adding identifiers gla/545784 with numbers

I hope you review my request and fulfill it if possible

@shakoor99 , Thanks for finding that the duplicate events are triggered in Google For WooCommerce alongside from Google Tag Manager. You would want to tweak the GTM settings to remove the trackings in Google Ads (and any other tracking needs)to ensure it’s not duplicated, as Google For WooCommerce is taking care of it.

Google For WooCommerce tracks these events and conversions by default because, it has bundled options to build campaigns and place ads in the dashboard and tracking is part of it’s reporting for these campaigns and there isn’t any setting to disable this tracking.

I disabled tracking via Tag Manager for the purchase

And I followed the conversations via Analytics

And I also found that it is repeating

And it causes the event twice for all other pixels

Please follow up on the matter from your end

Why does everything I delete reappear in the files? There are also several Crown tables in the files that I delete and they reappear. What is the solution?

Hi @shakoor99 ,

The issue you are having is unique to your setup. So please conflict test this on a staging site, where WooCommerce and Google For WooCommerce are the only active extensions and check for the events and their tracking.

Your conversion tracking is different and a special Google Analytics code is created that is different from the one in my account. There is tracking for other analytics that are added in a strange way. I did what you mentioned and did not find any difference except for the repetition of events twice. I talked about this problem two years ago and it disappeared in an update whose number I do not remember. Now, at the beginning of August, the problems that I am talking about have appeared and I will list them for you.

There is tracking for other analytics that are added in a strange way. I did what you mentioned and did not find any difference except for the repetition of events twice.

Could you please elaborate on what you are referring to here? It’s not clear. Perhaps with some screenshots/examples? Thanks. Look forward to assisting you further.

Really you are very tired
Several users have told you that it is repeated in reading events
I have also told you about it
I hope that a special button or activation icon will be placed
Do you want to activate tracking via the add-on or not Here the user decides whether to track or not

Your add-on problems do not stop
And you have also been told that the SKU program for the product is not supported in your add-on
I do not know where you are going

Hello shakoor99,

Thank you for your reply.

We’re asking for more details to assist you as effectively as possible.
Could you please provide screenshots and examples as requested?

Your cooperation is much appreciated!

Best regards.

When you activate the account, the tracking code is automatically placed on your side in the Google Ads account.

This tracking causes a problem in that the other events I have read the events twice, meaning that if the customer adds a product to the cart, he reads it as if the product was added 2 times.

This problem is not only in adding to the cart, but even on the checkout page and completing the order.

It reads the purchase twice.

There is a glitch.

Before you tell me, please stop all add-ons to discover the conflict. The experiment has already been done.

I stopped all add-ons and the experiment, and the event is still the same.

Note that the events are linked via the tagmanager event pixel TikTok + Snapchat + Facebook.

And they all read the event twice.

They have been reviewed and tested so that we have stopped the tagmanager completely.

And the event still presents itself or reads the events twice.

We hope you solve the problem as soon as possible.

If you can search in your sections You will find that there are clients who complain about this situation because it causes confusion in analysis and readings.

• This reply was modified 3 weeks, 2 days ago by Steven Stern (sterndata). Reason: format