De-activated – issues with post editor screen

  • Resolved tugeye

    (@tugeye)


    7 years, 2 months ago

    Hi

    Reporting issue with the Dashboard Screen Options / Help inside the post editor.

    I noticed that I was unable to access the Screen Options or Help when I was inside the post editor screen.

    What led to this was all of a sudden my post editor had the majority of option turned on, the editor screen was suddenly very long as every possible option was turned on.

    Clicking the Screen Options or Help button did nothing, no response.

    I have the Divi builder load up in the Post Editor screen as well, but most times I don’t use it or activate it via the Divi Builder button inside the Post Editor screen.

    I ended moving entire website to a test directory and then disabled all plug-ins.. (lots, 23 I believe.)

    Then I enabled each one by one, going into the Post Editor and trying the Screen Options button.

    The Screen Options / Help button worked until I activated the TP Image Optimizer.

    I did a few more tries but the moment TP was activated, I lost access to the Screen Options inside the Post Editor. (That is the only screen I tried to open Screen Options)

    I have not upgraded base WordPress or Divi Builder or my Theme which is an old Divi Extra. I have not added any additional code anyplace.

    Only thing that has happened is normal plug-in upgrades.

    Hope this is of use, I would like to keep using the plug-in

    If you want to look I have sceenshots of the current active plug-ins here.

    View post on imgur.com

Viewing 5 replies - 1 through 5 (of 5 total)

  • The new update creates issues with with Visual Composer as well.
    Its a shame i had to uninstall it to make Visual composr work.

    • This reply was modified 7 years, 2 months ago by ysintos.
    Plugin Contributor Thanh Nguyen

    (@trungthanh298)

    Hi, sorry for this issue. ChartJS use by TP Image Optimizer is confict with WP admin. New patch will be release today to fix this. Sorry for the inconvenience caused to you.

    Thread Starter tugeye

    (@tugeye)

    Not a problem, things happen.

    Thanks

    Thread Starter tugeye

    (@tugeye)

    Just an update

    I updated the plug-in and it did fix the conflict with Screen Options and Post Editor

    Good work and fast too.

    Thanks

    • This reply was modified 7 years, 2 months ago by tugeye.
    Plugin Contributor Thanh Nguyen

    (@trungthanh298)

    Thank you a lot for supporting our TP Image Optimizer. If you feel happy with it, please rate it with 5 stars, it will be a huge motivation for us to continue our job. Once again, thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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