• Pearls Greatings Fantastic WordPress Community,

    I hope this message lands in your inbox like a refreshing breeze in the desert of your busy day.

    I come to you with reverence regarding your breath-taking expertise in order to seek your help in debugging my WordPress site which is unaccessible likely due to a DDoS attack since (July 10th 2023).

    I tried troubleshooting (Disabling plugin, themes, requesting prior Lightsail snapshot from AWS premium support team etc…) it for weeks in SSH instance without success.

    It looks like LightSail snapshots gets deleted after 7 days so I can’t access and reinstate the snapshot before my website was corrupted (which I believe would be an easier fix than debugging)

    I stand at the launchpad waiting for your genuine response.

    With heartfelt gratitude and eager anticipation,

    Majesty

    • This topic was modified 1 year, 1 month ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there,

    Sorry to hear that you are having trouble with your WordPress website possibly due to a DDoS attack.

    As per the information provided, it looks like you are using an Unmanaged Virtual Server to host your WordPress website, if that is correct, we will need a few additional details to troubleshoot this issue.

    Please log in to your server as root / admin user and run “sudo htop” or “sudo top” and share the screenshot with us.

    This will help us see and identify the running processes on your server to further isolate the cause of this problem.

    Thank you!

    Thread Starter majestify

    (@majestify)

    Namaste Priyansh, Thanks for your lightning-fast reply.

    Here’s the link to the screenshot(s) you asked for.

    I can provide you with an AWS IAM Credential that would give you seamless access to my website instance hosted on AWS Lightsail. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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