• Resolved David Levine

    (@justlevine)


    My debug is filled with WordPress database error Unknown column ‘EventStartDate’ in ‘order clause’, but for the life of me I can’t figure out where its coming from.

    Running WP 5.4.2, TEC 5.1.2.1, and the issue persists when I disable other plugins and switch to twentytwenty theme.

    (Full log message here: https://justpaste.it/1lgyf)

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • We’re seeing this as well. Opened a ticket with their support.

    Thread Starter David Levine

    (@justlevine)

    Please post back if you hear anything before they respond here! ??

    Thread Starter David Levine

    (@justlevine)

    @sjnbham any word from them?
    (Id contact them myself, but we use the nonprofit license, so we’re limited to free support…)

    No word yet.

    @justlevine Are you still seeing this issue with the latest version of TEC?
    I’m trying to replicate the error and can’t seem to. What are the steps you’re taking to see the error if you are still seeing it?

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi @justlevine

    Are you still seeing this issue? Do you see it occur with the most recent version of our plugin?

    Can you try a quick test and see if the functionality works as expected with a bare WordPress install? A bare install is basically a default WordPress theme like Twenty Twenty and no other plugins besides ours installed. You may want to consider trying this out on a staging site so that you don’t have to switch things around on your live site.

    I hope that helps!

    Thanks,
    Jaime

Viewing 6 replies - 1 through 6 (of 6 total)
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