Dates blocked on checkout page

  • Resolved mickaelh

    (@mickaelh)


    3 years, 6 months ago

    Hi, I need help with the plugin.
    On the checkout page, when you need to choose the delivery/pickup date, some dates are blocked (one entire week from 10th to 19th september) and I don’t know why. There’s nothing in the settings and I didn’t set these dates as holidays myself… So the customers won’t be able to choose these dates althouth there available… If someone has an idea !
    Thank you !!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

  • I have the same problem

    This happened only in the last hour or two. We have next Monday blocked plus the whole of 13-17 Sept blocked too

    Lusmo

    (@vincentchow)

    I have 10th to 29th September blocked out. Probably a bug with the latest plugin update?

    I need help with my “Order delivery date lite” with my WooCommerce website too. I have never seen this before but customers are not able to choose their delivery dates past October. Everything past October is grayed out and unable to be chosen. Everything worked fine until two days ago. Now customers are emailing saying they cannot place orders. The “Lite” version has been working for me for 5 years. Is Tyche software forcing us to pay for the “pro”?

    The issue seemed to have been resolved earlier today, but now even more dates are blocked out. We now have 2 1/2 weeks unavailable – same as @vincentchow

    @gsteuben I don’t think it’s anything to do with Tyche wanting to force us to pay for pro. They’ve always providing great help for this plugin in the past and for what is a very decent free plugin too

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi All,

    I’m extremely sorry for the trouble you have been experiencing right now.

    Yes, you’re correct. Many delivery dates are getting blocked in the delivery calendar with the latest update of the plugin. I’ve already escalated this bug to our development team so they will fix this issue as soon as possible.

    Please stay here, we will send you the fix soon. Apologize for the inconvenience and thank you for pointing out this bug. ??

    Thanks @tychesoftwares

    I’ve rolled back to 13.3 and the dates are open again – nothing blocked that shouldn’t be. I tried 13.4 earlier today but didn’t change anything, but maybe I didn’t clear a cache or something, so others might find that if they go back to 13.4 it would be enough. Anyhoo, 13.3 works for me but always roll back with caution ??

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hello,

    The plugin v3.15.1 has been released just a while back with the fix of the issue you’re reporting. Please upgrade the plugin & then check.

    Do share with me the result. We are here to help you always.

    Lusmo

    (@vincentchow)

    Works as expected now. Thank you for the prompt response.

    Thanks for your support. All working well again

    Plugin Author tychesoftwares

    (@tychesoftwares)

    It’s my pleasure. Glad to know that the issue has been fixed on your stores too. Feel free to share the feedback on our review page.

    Have a good day!

Viewing 11 replies - 1 through 11 (of 11 total)
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