Date picker not saving info on Place Order

  • Resolved matt

    (@wiscoteam)


    5 years, 7 months ago

    Hi there,

    We’ve been using this plugin with no issues until last week.

    Clicking Place Order causes the cart page to refresh while also clearing the calendar data.

    Anyone else getting this too?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support chetnapatel

    (@chetnapatel)

    Hi Matt,

    First of all, I apologize that you faced inconvenience due to the plugin. We haven’t received any complaint from any of the other customers of LITE plugin regarding your mentioned issue.

    There is a possibility that one of the active plugins or theme of your website is conflicting with our plugin. Thus, can you check this issue by switching the theme to the default WordPress theme?

    If the above does not help then we can follow the below steps to identify the conflicting plugin.

    1. Deactivate all the plugins except WooCommerce and the Order Delivery Date plugin Plugin for WooCommerce.
    2. Please check if the issue is fixed.
    3. If yes, then you can start activating the plugins one by one and see which plugin is conflicting with our Order Delivery Date plugin.

    If you are not comfortable to deactivate any plugins or theme then kindly drop your email on “support at tychesoftwares dot freshdesk dot com” with the access of the site where look into the issue on your website?

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)
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