Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi bigbluesquid,

    Have you tried deactivating other plugins to look for a conflict, or switching to a default theme like Twenty Twelve? If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.

    Best,
    Leah

    Thread Starter bigbluesquid

    (@bigbluesquid)

    Hi Leah,

    Thanks for your reply, I understood you were the developer of the events plugin? If you’re not, do you know who is?

    Thanks.

    Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi bigbluesquid,

    I apologize for any confusion. I am part of the support team behind The Events Calendar. We are not able to provide support for plugin conflicts, which is why I requested you do the plugin deactivation and theme check. If you can pinpoint this as something in our plugin, we’d be happy to help. However, if it turns out it’s a conflict between The Events Calendar and a third-party plugin or theme, you’ll need to get in touch with the developer or that plugin or theme.

    Best,
    Leah

Viewing 3 replies - 1 through 3 (of 3 total)
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