Date format in live chat

  • Hi, currently the date format at the end of each live chat message is MM/DD/YYYY – is there a global setting somewhere to use the UK format?

    I’m guessing the answer will be ‘no’ but please could you include it in a future version?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello @donmcleman, try changing language in your 3CX PBX installation, in Settings => Language & Office Hours Settings, select “English UK”

    This should apply all locales for the selected language.

    Thread Starter donmcleman

    (@donmcleman)

    Hi, I’m just using the chat function of the plugin without a PBX for calls. I’ve gone through all the admin section to make sure that everything was already set to the UK timezone and English UK. This seems to be a tiny detail that has slipped through?

    Plugin Author wordpress3cx

    (@wordpress3cx)

    Try login to 3CX Admin Console (where you can configure chat style and appearance), click on the account icon on top right, select “Settings” from dropdown menu and ensure that language is “English UK”.

    If you created multiple users, do the same for every user.

    Can you check the language of your browser? This might affect JS datetime formatting as well. Be sure it’s configured to English (UK).

    Thread Starter donmcleman

    (@donmcleman)

    Hi, thanks again for the quick reply. Those were set up correctly. I’ll just check how it looks in Chrome as maybe this is just a Firefox quirk.

    Thread Starter donmcleman

    (@donmcleman)

    No, Chrome is the same. Am I the only one to have brought this up, maybe other users are the same?

    Plugin Author wordpress3cx

    (@wordpress3cx)

    At the moment we have no reports about this issue. We’ll do some checks and I’ll come back to you.

    Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello, our engineers verified the issue, it will be fixed in the next release. Stay tuned for the update! Thanks for your feedback.

    Thread Starter donmcleman

    (@donmcleman)

    That’s great, thank you for your help!

Viewing 8 replies - 1 through 8 (of 8 total)
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