Date disabled from the day we are

Hi @floresdolargo, I sincerely apologize for the delayed response from my end.

I checked your site and noticed that it is possible to select the same day and it isn’t blocked, at least as at the time I checked. Can you confirm from your settings that you don’t have the minimum delivery time active or the cutoff time?

Hi Support

It’s not working, it’s 2pm in Portugal on the 15th and just let me choose the 16th to make the delivery.

Hi @floresdolargo Can you confirm from your settings that you don’t have the minimum delivery time active or the cutoff time?

Hi Support
I don’t have the minimum active time as shown in the video
https://floresdolargo.com/wp-content/uploads/2024/05/Video-sem-titulo-Feito-com-Clipchamp-2.mp4

Hi @floresdolargo I have checked your site again, and this works. What is most likely happening here is that the current day gets cut off after the time slot ends. So going by this, I don’t think there is anything wrong with the setup and the results displayed on the cart page.

hi you don’t understand

The problem is that if you place the order before 1pm the current day for delivery appears and if you place it after 2pm the next day only appears and it shouldn’t.

I’ve been like this for 3 months and losing money.

Hi @floresdolargo,

I’m Chetna, a supporting member from the Tyche team.

I reviewed your video and agree that same-day delivery would have been unavailable after 1 PM. I observed in the video that the last delivery timeslot is from 1:00 PM to 8:00 PM, and we block timeslots starting from their start time.

Hence, your last timeslot will be blocked at 1:00 PM. Once all timeslots are blocked, same-day delivery is no longer available. This is how the plugin operates.

Would you like same-day delivery to be available until 8:00 PM? Additionally, would you prefer to block your other timeslots at the end of the timeslot instead of at the start time?

Hi Support

Yes, I wanted it to be until 8pm but to have these three delivery options for the customer to choose from morning from 09:00 to 13:00 in the morning
afternoon from 1pm to 8pm or
all day from 09:00 to 20:00.

hi again
I uninstalled and reinstalled the plugin yesterday to see if it solved the problem.

The problem continues at 3pm in Portugal on the 28th of May and will only be done on the 29th
image
https://floresdolargo.com/wp-content/uploads/2024/05/Captura-de-ecra-2024-05-28-150134.png
image 2
https://floresdolargo.com/wp-content/uploads/2024/05/Captura-de-ecra-2024-05-28-150201.png

Hi @floresdolargo can you confirm if you are still experiencing the problem with the disabled date?

Hi support

Yes, nothing has been done yet to resolve this problem.