• Resolved thestealthyfox

    (@thestealthyfox)


    The date and timepicker pop up is not displaying on a PC using Chrome – could you let me know why this might be please?

    It’s working fine on a Mac using Chrome.

    Many thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hello fox,

    I was able to view the date and timepicker popup on my PC using Chrome. By any chance, do you have extensions activated on your Chrome browser? Could you try using an incognito window, with no other tabs opened, and see if that makes a difference?

    Hi. Same problem here, date and timepicker are not displaying anymore, and my customer have same problem.

    Plugin Support jaysupport

    (@jaysupport)

    @unpion Can you please provide a link to your reservation page, so we can check? Thank you!

    Hi. Here is the link https://unpionctout.fr/reservations/
    I noticed that the link of the precedent reporter works well on my PC.

    Plugin Support jaysupport

    (@jaysupport)

    Hi unpion,

    If you look at the browser console while on your page, you’ll see that there are several JavaScript warnings and errors related to “Modernizr.mq” and your caching plugin. If this is causing jQuery/JavaScript to not function correctly on the page, it could be that those errors are the reason why the datepicker and timepicker are not popping up when you select the fields.

    Do you know which of your plugins are responsible for modernizr and also the caching? If so, could you temporarily deactivate them to see if it makes any difference? If not, then, as a test, could you disable all your plugins, but ours, and see if that makes a difference? From there, you would need to activate your plugins one by one until the issue reoccurs, so you know which is causing the errors.

    Thanks for answer. It appears that it is plugin W3 Total Cache that messed the thing. I’ll try to find out what happened, I had it for few monthes and it worked well until then.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Date and timepicker not displaying on PC’ is closed to new replies.