• Resolved hofercraft

    (@hofercraft)


    If a date or time is already selected and the user clicks on the field again to open the selection popup, this selection window does not always open.

    steps to reproduce:
    1. select a timeslot
    2. click in rtb-time field again to open time overview
    3. close time selection (ESC or mouse besides popup)
    repeat steps from 2

    vers. 2.5.18
    tested with different themes, eg. Twenty Twenty-One

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter hofercraft

    (@hofercraft)

    Update: works in Firefox, so far only problem in Chrome (also incognito)

    Thread Starter hofercraft

    (@hofercraft)

    it seems to be fixed with pickadate.js v3.6.4. I just replaced the files from pickadate.js-master\lib\compressed in \lib\pickadate
    source: https://github.com/amsul/pickadate.js

    Plugin Support jaysupport

    (@jaysupport)

    Unfortunately, we were not able to replicate this issue on our end. We tried it on a couple of our demo sites and the click always opens the time picker, regardless of the circumstance. We took a short video demonstration of us just trying this in Chrome, which you can view here:

    https://www.fivestarplugins.com/support/hofer1.mov

    https://www.fivestarplugins.com/support/hofer2.mov

    Is this the only one of your sites that this is happening on?

    Has it always happened, or did it only start recently?

    Would you be able to share a link to the booking page on which it’s happening?

    Thread Starter hofercraft

    (@hofercraft)

    the upgrade of the pickadate files (v3.6.1->v3.6.4) really fixed it.
    I downgraded it again to show it to you. (Going to replace it again with the newer files next days.)

    website: bit.ly/3XyPkdP
    video clip: bit.ly/3XCz7El

    You see here customized theme and plugin, but with the original and mentioned theme it behaves the same.

    Thank you for your efforts!

    Thread Starter hofercraft

    (@hofercraft)

    Plugin Support jaysupport

    (@jaysupport)

    Sorry, I must have had this page open for a while as I hadn’t seen your last reply when I sent mine.

    Thank you for sharing that. We’ll test with the new version, just to make sure there are no other issues that arise from of it. If not, we’ll hopefully include it in the next release. If there are any issues, it may be the release after that.

    Thanks again.

    Plugin Support jaysupport

    (@jaysupport)

    We’ve updated the pickadate library in the newly-released version.

    I had the same issue. Firefox no problem. But turned out it had to do something with the template. When using the 2021 from wp no problems. So i think it has something to do with responzive an ajax templates.

Viewing 8 replies - 1 through 8 (of 8 total)
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