Database time-out

  • Resolved gwoman

    (@gwoman)


    3 years, 5 months ago

    Hi kudoscreators!

    I’m back with a question: I recently discovered our association website is using a lot of RAM (while it gets 60 visitors a day average, no big data usage whatsoever). My webhost attended me on this problem when I recently had a database blackout.

    Now I’m not very technical on this part, but they suggested looking into my logs and I found out that 70% of all logs, are commands for Kudos Donations!

    I happened to read the other topic about the kudos script being heavy on resources. Could this perhaps be the problem? I’m happy to share this log and prove my point.

    With the hopes of course, this will help make your awesome plugin even better.

    Kind regards,

    GWoman

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iseardmedia

    (@iseardmedia)

    Hi GWoman,

    Thanks for getting in touch. I’m sure we can figure out what is going on!

    Could you let me know what logs you are referring to? Are these your server logs, WordPress logs or the Kudos logs?

    Kudos should be relatively light on resources so if there are problems causing your system to crash it is either a bug with Kudos or something else.

    I’m happy to look at the logs and help figure out the cause of the issue, whether it is Kudos or not.

    Feel free to email me at [email protected]. If the log file is less than 2MB then you can attach it to the email, otherwise I would use WeTransfer just in case.

    Kind regards,
    Mike

    Plugin Author iseardmedia

    (@iseardmedia)

    Hi GWoman,

    Let us know if you are still experiencing any problems, we want to make sure this plugin works smoothly.

    Kind regards,
    Mike

Viewing 2 replies - 1 through 2 (of 2 total)
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