• Resolved dmccan

    (@dmccan)


    Hi BetterLinks team,

    I had issues like some of the users here with white screen and unable to save links. I checked and found that the database tables were not created. I tried running the script manually and got an error about invalid timestamp. It appears that the default for some older versions of MySQL would not allow this datetime format: ‘0000-00-00 00:00:00’

    https://stackoverflow.com/questions/35565128/mysql-incorrect-datetime-value-0000-00-00-000000

    I updated my database version, but I imagine there are alternative syntax you can use so the sql works on all versions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rafin

    (@rafinkhan)

    Hi @dmccan,

    Currently, BetterLinks doesn’t support older MySQL versions hence people have faced the issue mentioned.

    It’s not recommended to use older MySQL versions as well so we don’t have any plans to provide support for this at least for the time being.

    Glad to know that your issue has been solved. Thank you for your reporting it as well. Feel free to reach out to us if you have any other feedback.

    Thank you!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @dmccan,

    Hope you are doing well. Sorry for the inconvenience caused.
    Actually, this issue occurs due to the older version MySQL. Good to know that you have fixed your issue after updating the MySQL version and sharing the link.

    However, thanks for pointing this out and share with us. I will discuss this with our Team. Hopefully, they will take the necessary steps on this. And we will find the solution for this and will add it on our future version plugin.

    Thanks again. Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)
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