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  • Confirm your database login details with your hosts.

    Thread Starter sanjai_1977

    (@sanjai_1977)

    I have login details. I contacted host and they asked me to seek the help of WP forum.

    Thank you

    Sanjai

    You will need to check the wp-config file and make sure the database name, username, and password in the file is the same as the information for your WordPress database. Do you have access to that information with your host?

    Thread Starter sanjai_1977

    (@sanjai_1977)

    I checked through the cpanel and I could not find the password, but I downloaded the wp-config FILE and could see the username and password.

    How can I check further?

    Thanks

    The password wouldn’t be visible in the cPanel, in the MySQL Databases section of the cPanel you can view the database name and the username assigned to that database. If you can confirm everything except the password is correct, to test the password you can create a new database user in the MySQL Databases section, assign it to your WordPress database, and modify the wp-config file to reflect the new database username and password. You can read more about creating a Database User here: https://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/MySQLDatabases#Create%20a%20Database%20User

    Thread Starter sanjai_1977

    (@sanjai_1977)

    Thank you. Ill check this and come back

Viewing 6 replies - 1 through 6 (of 6 total)
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