• Resolved KeithDream

    (@keitheldridge)


    Hi,

    Our site is experiencing database errors, to an extent where the Database in general locks up and terminates sessions, related to TEC Version 6.2.0.1. Our hosting engineers have provided us with as sample of the errors below and recommended we get in touch.

    I’m also including our system info here (as recommended within the plugin):

    Home URL
    https://thespeakeasycooperative.com
    Site URL
    https://thespeakeasycooperative.com
    Site Language
    English
    Character Set
    UTF-8
    Name
    -------------
    Email
    ------------
    Install keys
    -
    WordPress version
    6.3.1
    Permalink Structure
    https://thespeakeasycooperative.com/blog/%postname%/
    Your homepage displays
    page
    Homepage page ID
    43 (The SpeakEasy Cooperative | FaithCultureKiss Studio for Voice & Acting, LLC)
    PHP version
    8.1.20
    PHP
    max_execution_time = 300
    memory_limit = 256M
    upload_max_filesize = 128M
    post_max_size = 128M
    display_errors =
    log_errors = 1
    Server
    nginx
    SAPI
    fpm-fcgi
    Plugins
    ActiveCampaign version 8.1.12 by ActiveCampaign (https://www.activecampaign.com)
    Ivory Search version 5.5.2 by Ivory Search (https://ivorysearch.com/)
    Akismet Anti-Spam: Spam Protection version 5.2 by Automattic - Anti Spam Team (https://automattic.com/wordpress-plugins/)
    Design Upgrade Pro for LearnDash version 2.21.1 by Escape Creative (https://escapecreative.com/)
    Divi Modules Pro version 1.2.2 by Divi Life (https://divilife.com)
    Font Awesome version 4.4.0 by Font Awesome (https://fontawesome.com/)
    Forminator Pro version 1.25.2 by WPMU DEV (https://wpmudev.com)
    Hustle Pro version 4.8.1 by WPMU DEV (https://wpmudev.com)
    LearnDash LMS - Course Grid version 2.0.8 by LearnDash (https://www.learndash.com/)
    LearnDash Licensing & Management version 1.2 by LearnDash (https://learndash.com)
    LearnDash LMS - Thrivecart Integration version 1.0.1 by LearnDash (https://www.learndash.com/)
    LuckyWP Table of Contents version 2.1.4 by LuckyWP (https://theluckywp.com/)
    Read Meter - Reading Time & Progress Bar for WordPress. version 1.0.6 by Brainstorm Force (https://brainstormforce.com)
    Restrict Content Pro version 3.5.36 by Restrict Content Pro (https://restrictcontentpro.com/)
    SECO Training CPT version 1.41 by Keith Eldridge (https://keithdream.tech)
    LearnDash LMS version 4.8.0.1 by LearnDash (https://www.learndash.com)
    Show User Registration Date version 1.0.0 by Carlos Martínez Romero (https://carlosmr.com)
    Termageddon + Usercentrics version 1.3.5 by Termageddon (https://termageddon.com)
    Testify version 2.1.11 by WP Zone (https://wpzone.co/)
    The Events Calendar version 6.2.0.1 by The Events Calendar (https://evnt.is/1x)
    Branda Pro version 3.4.11 by WPMU DEV (https://wpmudev.com/)
    Ultimate Member version 2.6.10 by Ultimate Member (https://ultimatemember.com/)
    Uncanny Automator Pro version 5.0.0.1 by Uncanny Owl (https://www.uncannyowl.com/)
    Uncanny Automator version 5.0 by Uncanny Automator, Uncanny Owl (https://automatorplugin.com/)
    Uncanny Toolkit for LearnDash version 3.6.4.4 by Uncanny Owl (https://www.uncannyowl.com)
    Defender Pro version 4.0.2 by WPMU DEV (https://wpmudev.com/)
    Smush Pro version 3.14.2 by WPMU DEV (https://wpmudev.com/)
    SmartCrawl Pro version 3.7.2 by WPMU DEV (https://wpmudev.com)
    WPMU DEV Dashboard version 4.11.20 by WPMU DEV (https://wpmudev.com/)
    Network Plugins
    -
    MU Plugins
    Hosting version 0.1
    LearnDash LMS Multisite version 1.0.0 by LearnDash (https://www.learndash.com)
    Theme
    FaithCultureKiss? Studio, LLC Home of The SpeakEasy Cooperative?
    Multisite
    -
    Views V2 Status
    Enabled
    Custom Tables Migration Status
    Completed
    Custom Tables Health Check
    Good!
    Settings
    schema-version = 6.2.0.1
    recurring_events_are_hidden = hidden
    previous_ecp_versions =
    Array
    (
        [0] => 0
        [1] => 4.6.2
        [2] => 4.6.6
        [3] => 4.6.9
        [4] => 4.6.10.1
        [5] => 4.6.11.1
        [6] => 4.6.13
        [7] => 4.6.14.1
        [8] => 4.6.16
        [9] => 4.6.17
        [10] => 4.6.18
        [11] => 4.6.19
        [12] => 4.6.20
        [13] => 4.6.20.1
        [14] => 4.6.21
        [15] => 4.6.23
        [16] => 4.6.25
        [17] => 4.6.26
        [18] => 4.7.0.1
        [19] => 4.7.3
        [20] => 4.7.4
        [21] => 4.8.1
        [22] => 4.8.2
        [23] => 4.9.0
        [24] => 4.9.0.2
        [25] => 4.9.0.3
        [26] => 4.9.1.1
        [27] => 4.9.2
        [28] => 4.9.3.1
        [29] => 4.9.3.2
        [30] => 4.9.4
        [31] => 4.9.5
        [32] => 4.9.6
        [33] => 4.9.7
        [34] => 4.9.8
        [35] => 4.9.9
        [36] => 4.9.10
        [37] => 4.9.11
        [38] => 4.9.12
        [39] => 4.9.13
        [40] => 4.9.14
        [41] => 5.0.0
        [42] => 5.0.0.1
        [43] => 5.0.0.2
        [44] => 5.0.1
        [45] => 5.0.2
        [46] => 5.0.2.1
        [47] => 5.0.3
        [48] => 5.0.3.1
        [49] => 5.1.0
        [50] => 5.1.1
        [51] => 5.1.2
        [52] => 5.1.2.1
        [53] => 5.1.3
        [54] => 5.1.4
        [55] => 5.1.5
        [56] => 5.1.6
        [57] => 5.2.0
        [58] => 5.2.1
        [59] => 5.2.1.1
        [60] => 5.3.0
        [61] => 5.3.1
        [62] => 5.3.1.1
        [63] => 5.3.2
        [64] => 5.3.2.1
        [65] => 5.4.0
        [66] => 5.4.0.1
        [67] => 5.4.0.2
        [68] => 5.5.0
        [69] => 5.5.0.1
        [70] => 5.6.0
        [71] => 5.7.0
        [72] => 5.7.1
        [73] => 5.8.0
        [74] => 5.8.1
        [75] => 5.8.2
        [76] => 5.9.0
        [77] => 5.9.1
        [78] => 5.9.2
        [79] => 5.10.0
        [80] => 5.10.1
        [81] => 5.11.0
        [82] => 5.12.0
        [83] => 5.12.2
        [84] => 5.12.3
        [85] => 5.12.4
        [86] => 5.13.0
        [87] => 5.14.0.1
        [88] => 5.14.0.2
        [89] => 5.14.0.3
        [90] => 5.14.0.4
        [91] => 5.14.1
        [92] => 5.14.2.1
        [93] => 5.15.0.1
        [94] => 5.16.0
        [95] => 5.16.1
        [96] => 5.16.1.1
        [97] => 5.16.2
        [98] => 5.16.2.1
        [99] => 5.16.3.1
        [100] => 5.16.4
        [101] => 6.0.0
        [102] => 6.0.0.1
        [103] => 6.0.1
        [104] => 6.0.1.1
        [105] => 6.0.2
        [106] => 6.0.3
        [107] => 6.0.3.1
        [108] => 6.0.4
        [109] => 6.0.5
        [110] => 6.0.6.1
        [111] => 6.0.6.2
        [112] => 6.0.7
        [113] => 6.0.7.1
        [114] => 6.0.8
        [115] => 6.0.9
        [116] => 6.0.10
        [117] => 6.0.11
        [118] => 6.0.12
        [119] => 6.0.13
        [120] => 6.0.13.1
        [121] => 6.1.0.2
        [122] => 6.1.1
        [123] => 6.1.2.2
        [124] => 6.1.3
        [125] => 6.1.4
        [126] => 6.2.0
    )
    latest_ecp_version = 6.2.0.1
    last-update-message-the-events-calendar = 6.2.0.1
    earliest_date = 2017-11-20 17:00:00
    earliest_date_markers =
    Array
    (
        [0] => 2060
    )
    latest_date = 2023-09-22 18:30:00
    latest_date_markers =
    Array
    (
        [0] => 299950
    )
    donate-link =
    postsPerPage = 12
    liveFiltersUpdate = manual
    showComments =
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    embedGoogleMaps =
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = site
    tribe_events_timezones_show_zone = 1
    stylesheetOption = full
    tribeEventsTemplate =
    tribeEnableViews =
    Array
    (
        [0] => list
        [1] => month
        [2] => day
    )
    viewOption = month
    tribeDisableTribeBar =
    monthEventAmount = 3
    enable_month_view_cache = 1
    dateWithYearFormat = F j, Y
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    dateTimeSeparator = @
    timeRangeSeparator = -
    datepickerFormat = 0
    tribeEventsBeforeHTML = [um_loggedout]<h1>The SpeakEasy Cooperative Event Calendar</h1> <p style=\"padding: 1em 0;\">Want access to our events? <span style=\"text-decoration: underline;\"><a href=\"/join-the-speakeasy-cooperative/\">Join here</a></span>!</p> [/um_loggedout][um_loggedin]<h1>The SpeakEasy Cooperative Event Calendar</h1> <p style=\"padding: 1em 0;\">Hey, bootlegger! You can <a href=\"/seco-training-listing/\"><span style=\"text-decoration: underline;\">view recorded trainings here</span></a>!</p> [/um_loggedin]
    tribeEventsAfterHTML = <div style=\"margin-top: 2em; padding: .5em 1em; border: 2px solid #cc2200; color: #0a6263;\"> Easily add events to your calendar! Click one of the two pink links above, labeled “+ “Google Calendar+” or “iCal Export”. The Google link will open in your browser and the iCal link will download a file. When you open the iCal file, the event will be added to your iCloud calendar. </div>
    google_maps_js_api_key = AIza###############################7IOU
    views_v2_enabled = 1
    toggle_blocks_editor =
    toggle_blocks_editor_hidden_field = 1
    disable_metabox_custom_fields = 1
    trash-past-events =
    delete-past-events =
    stylesheet_mode = tribe
    did_init = 1
    front_page_event_archive =
    opt-in-status = 1
    WP Timezone
    America/Los_Angeles
    WP GMT Offset
    -7
    Default PHP Timezone
    UTC
    WP Date Format
    F j, Y
    WP Time Format
    g:i a
    Week Starts On
    -
    Common Library Dir
    /var/web/site/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
    Common Library Version
    5.1.6

    Database errors:

    WordPress database error Server shutdown in progress for query SELECT wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'um_content_restriction' ) LEFT JOIN wp_tec_occurrences ON wp_posts.ID = wp_tec_occurrences.post_id WHERE 1=1 AND ( wp_term_relationships.term_taxonomy_id IN (351) ) AND ( ( ( wp_postmeta.meta_key = 'um_content_restriction' AND wp_postmeta.meta_value NOT LIKE '%s:26:"\_um\_custom\_access\_settings";s:1:"1"%' ) AND ( wp_postmeta.meta_key = 'um_content_restriction' AND wp_postmeta.meta_value NOT LIKE '%s:26:"\_um\_custom\_access\_settings";b:1%' ) ) OR mt1.post_id IS NULL OR wp_tec_occurrences.post_id IS NOT NULL OR CAST(wp_tec_occurrences.end_date AS DATETIME) >= '2023-09-04 23:30:05' ) AND wp_posts.post_type = 'tribe_events' AND ((wp_posts.post_status <> 'trash' AND wp_posts.post_status <> 'auto-draft' AND wp_posts.post_status <> 'graded' AND wp_posts.post_status <> 'not_graded' AND wp_posts.post_status <> 'leads')) GROUP BY wp_tec_occurrences.occurrence_id ORDER BY wp_posts.post_date DESC, wp_tec_occurrences.start_date ASC made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, do_action_ref_array('pre_get_posts'), WP_Hook->do_action, WP_Hook->apply_filters, umcoreAccess->exclude_posts, umcoreAccess->exclude_posts_array, get_posts, WP_Query->query, WP_Query->get_posts, apply_filters_ref_array('posts_pre_query'), WP_Hook->apply_filters, TECEventsCustom_TablesV1WP_QueryModifiersEvents_Only_Modifier->filter_posts_pre_query, TECEventsCustom_TablesV1WP_QueryCustom_Tables_Query->get_posts, WP_Query->get_posts
    
    WordPress database error Server shutdown in progress for query SELECT wp_posts.ID FROM wp_posts LEFT JOIN wp_term_relationships ON (wp_posts.ID = wp_term_relationships.object_id) LEFT JOIN wp_postmeta ON ( wp_posts.ID = wp_postmeta.post_id ) LEFT JOIN wp_postmeta AS mt1 ON ( wp_posts.ID = mt1.post_id AND mt1.meta_key = 'um_content_restriction' ) LEFT JOIN wp_tec_occurrences ON wp_posts.ID = wp_tec_occurrences.post_id WHERE 1=1 AND ( wp_term_relationships.term_taxonomy_id IN (159) ) AND ( ( ( wp_postmeta.meta_key = 'um_content_restriction' AND wp_postmeta.meta_value NOT LIKE '%s:26:"\_um\_custom\_access\_settings";s:1:"1"%' ) AND ( wp_postmeta.meta_key = 'um_content_restriction' AND wp_postmeta.meta_value NOT LIKE '%s:26:"\_um\_custom\_access\_settings";b:1%' ) ) OR mt1.post_id IS NULL OR wp_tec_occurrences.post_id IS NOT NULL OR CAST(wp_tec_occurrences.end_date AS DATETIME) >= '2023-09-05 02:50:06' ) AND wp_posts.post_type = 'tribe_events' AND ((wp_posts.post_status <> 'trash' AND wp_posts.post_status <> 'auto-draft' AND wp_posts.post_status <> 'graded' AND wp_posts.post_status <> 'not_graded' AND wp_posts.post_status <> 'leads')) GROUP BY wp_tec_occurrences.occurrence_id ORDER BY wp_posts.post_date DESC, wp_tec_occurrences.start_date ASC made by require('wp-blog-header.php'), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, do_action_ref_array('pre_get_posts'), WP_Hook->do_action, WP_Hook->apply_filters, umcoreAccess->exclude_posts, umcoreAccess->exclude_posts_array, get_posts, WP_Query->query, WP_Query->get_posts, apply_filters_ref_array('posts_pre_query'), WP_Hook->apply_filters, TECEventsCustom_TablesV1WP_QueryModifiersEvents_Only_Modifier->filter_posts_pre_query, TECEventsCustom_TablesV1WP_QueryCustom_Tables_Query->get_posts, WP_Query->get_posts

    Thank you for your guidance,

    Keith

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Darian

    (@d0153)

    Hi @keitheldridge

    I’m truly sorry to hear that you’re having to deal with this issue. Please know that this issue has already been shared with the team and I promise to keep you updated as soon as I hear back from them.

    Thread Starter KeithDream

    (@keitheldridge)

    @d0153 Thank you for letting me know that the team is already working on it. I look forward to hearing when there is an update to fix it.

    Plugin Support Darian

    (@d0153)

    Hi @keitheldridge

    We will keep you posted with an update in this thread as soon as the fix is available.

    I appreciate your patience. If you have any other concerns or issues that require assistance, kindly create a new support topic following the guidelines provided in www.remarpro.com support.

    Plugin Support Darian

    (@d0153)

    Hi @keitheldridge

    I’m reaching out to let you know that we’ve created an internal ticket to address the issue you reported, and we’ve included your case in it.

    Unfortunately, we don’t have an estimated time for when the issue will be resolved, but we’ll keep you updated as soon as a solution becomes available.


    Internal Bug Ticket Reference: BTRIA-2007

    Thread Starter KeithDream

    (@keitheldridge)

    Thank you, I still appreciate the updates.

    Plugin Support Darian

    (@d0153)

    Hi @keitheldridge

    I appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @keitheldridge

    I hope you’re doing well. I wanted to check in with you and see if you’re still facing any issues with our latest plugins.

    If you are, please don’t hesitate to let me know how I can help.

    Plugin Support Darian

    (@d0153)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Database errors lock up database and terminates sessions’ is closed to new replies.