Database error on Dashboard

  • Resolved Minnnnn

    (@minnnnn)


    1 year, 6 months ago

    Hi there! We’re receiving a database error relating to wp_aioseo_cache, on our WordPress dashboard only. Can you please advise what we can do about it?

    Screenshot: https://imgur.com/d1yZDxC

    The error doesn’t really tell us much. Let me know if there’s anything else you need to know.

    Cheers,
    Min

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Prabhat

    (@prabhatrai)

    Hi @minnnnn,

    Thanks for reaching out, and I apologize for the inconvenience caused!

    Can you please share the error logs for me to investigate the problem?

    You can follow this guide to enable debugging in WordPress and share the content of the generated?debug.log?file:?

    https://aioseo.com/docs/how-to-enable-debugging-in-wordpress/

    Alternatively, you can get in touch with your hosting provider, and they will help you locate the log file and share more details about the issue.

    You can also email us the debug.log file at [email protected].

    I’m looking forward to helping you.

    Thanks!

    Plugin Support MM Aurangajeb

    (@aurangajeb)

    Hi @minnnnn,

    We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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