• Resolved jaspix

    (@jaspix)


    >User ” has exceeded the ‘max_user_connections’ resource (current value: 15).

    Site Kit apparently tries to access the WP database more than 15 times at a time while looking at the GSuite tab, breaking the front-end in the process. Is there a problem with code optimization or is it something I should troubleshoot myself?
    I don’t have the rights to increase the user limit (shared hosting). It shouldn’t be a problem either.
    I’m getting the same error in a lighter website (More often in the heavy one).

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  • Plugin Support James Osborne

    (@jamesosborne)

    Hi there,

    Site Kit uses the same user connected assigned to a WordPress install. It doesn’t require you to create another database user, with the max_user_connections error referring to each individual user as far as I know, as defined within your database setup from your hosting control panel. Are you using the same WordPress database for other services or installs also, or can you check the amount of users created for that database?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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