• Resolved apartmentsforrentx

    (@apartmentsforrentx)


    Hi, I like your plugin because it’s the only plugin working automatically to generate lightbox with selector and anti selector. However, I get database error from time o time from your plugin. I need help please. This is the frequent error message.

    My site is : https://apartmentsforrentx.com

    [03-Jul-2019 12:42:34 UTC] WordPress database error Lost connection to MySQL server during query for query SELECT option_value FROM wp_options WHERE option_name = ‘mgl_infinite’ LIMIT 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, Meow_Lightbox_Core->init_client, get_option

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @apartmentsforrentx,

    A “Lost connection to MySQL server” is not caused by a plugin, or even by WordPress, it is a server issue. If you are using a good hosting service, that’s actually quite worrying, that should never ever happen. Have you tried contacting the support of your server?

    Thread Starter apartmentsforrentx

    (@apartmentsforrentx)

    Hi, tnx for the response. Yeah, I’m using a good hosting service. From what I observed, when I deactivated the plugin. I haven’t had any database error problem. But, when I reactivate the plugin, there would be intermittent errors about mgl_infinite. Can you enlighten me what the mgl_infinite is for? Because that might fix the issue as there may be a conflict somewhere from the option table.

    Plugin Author Jordy Meow

    (@tigroumeow)

    The request

    SELECT option_value FROM wp_options WHERE option_name = …

    is ran every time get_option is used. The SQL query is performed by the WordPress core. It’s a really basic request in the WordPress core. The fact the connection to your SQL server breaks on this one is totally random, bad luck basically, and it could happen on any other request (earlier or later). I don’t think you can fix this by yourself; it sounds really like a server issue. That should really not happen, especially with good hosting service and you should ask for an explanation about it.

    Thread Starter apartmentsforrentx

    (@apartmentsforrentx)

    Ok. Noted. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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