Database crashing after Carousel error

  • Resolved imddamembers

    (@imddamembers)


    3 years, 7 months ago

    Since installing the Carousel, the website has been intermittently crashing. When looking at the log files, I see:

    …/LogoCarouselChild/LogoCarouselChild.php:156 WDCL_LogoCarouselChild::_render_logo():
    You’re Doing It Wrong! WDCL_LogoCarouselChild::_get_swapped_img_schema() doesn’t exist.

    PHP Warning: Packets out of order. Expected 0 received 1. Packet size=23 in …/wp-includes/wp-db.php on line 1653

    PHP Warning: mysqli_real_connect(): Error while reading greeting packet. PID=27587 in …/wp-includes/wp-db.php on line 1653

    PHP Warning: mysqli_real_connect(): (HY000/2006): MySQL server has gone away in …/wp-includes/wp-db.php on line 1653

    When I restart the database, it is stable for a few weeks before crashing again.

    As far as I can tell, there’s nothing unusual about the carousel setup. It has about a dozen logos in the carousel. I can’t purposely trigger the database connection issue by clicking through the carousel or reloading the page. I did manage to crash the system again while writing this error report, but not with a perceivable trigger other than loading the carousel for the third or fourth time.

    • This topic was modified 3 years, 7 months ago by imddamembers.
    • This topic was modified 3 years, 7 months ago by imddamembers.
Viewing 1 replies (of 1 total)

  • Hello @imddamembers
    We are sorry about your experience.
    Please update the plugin to version 1.1.1
    After the update, this issue will be resolved. After the update of this plugin, if you find any issues please let us know.
    Regards,

Viewing 1 replies (of 1 total)
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