• Resolved Martin Bene?

    (@drivezone)


    Hello, sice I am using this awesome plugin I have ofter problems while publishing / updating doc. Very often databse get stuck and I can publish / update @ the 3rd – 4th time. Anyone solved this problem? Can it be some bad settings on server side?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi Martin Bene?,
    Greetings. Thanks for reaching out. Hope you are doing well. Really sorry for the inconvenience.

    Regarding your query, It seems really strange. For further details can you please let me know if you are facing the same issue with your other post types like Pages or not? It would help me to understand the issue and assist you further.

    Please feel free to reach out anytime you have issues or queries. We are always here to assist you.

    Thanks and Regards.

    Thread Starter Martin Bene?

    (@drivezone)

    Yes I have similar issues with pages and regular posts too but not that often. Maybe is BetterDocs sending more queries to DB than WP pages/posts and server cant handle it.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi
    Thanks for your reply and the confirmation. I really appreciate this.

    Regarding your issue, as you are facing this with all of your post types this means maybe the issue is occuring from server side. Some of the server issues that can cause update and publish failed errors include insufficient server resources, server downtime, or slow server response times.

    It would be great if you could check the Site Health tool is a built-in feature in WordPress that can help you diagnose and troubleshoot various issues with your site.? You can go to “Tools” > “Site Health“ and check if you found any issues with PHP Memory Limit, Max upload Size, Max Execution Time, etc. You can also contact your Hosting provider about this issue so that they can troubleshoot the server configuration and fix the issue for you.

    Hope this will help you out. Please let us know how it goes.

    Thanks and Regards.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello Martin Bene?,
    Greetings! Hope you are doing well.

    We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?

    We would greatly appreciate an update.

    Thank you.
    Have a good day!

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello Martin Bene?,
    I hope you are doing well.

    About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

    I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

    Thank you for your attention to this matter. I look forward to hearing from you soon.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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