Database connection error

Hello,

Thanks for reaching out.

Please be so kind as to send me the text-file of your Troubleshooting-Tool in Blog2Social. This tool shows you conflicts, for example, with other plugins which could cause issues.
How to check your blog settings with the Troubleshooting-Tool

Due to privacy reasons please send this text-file via support ticket on our website by using the following link:
https://service.blog2social.com/en/question?o=faq

I’m looking forward to your reply.

i have the same problem, i had to reinstall the previous version

How? I cannot activate the plugin because Blog2Social does not have the right to write to WordPress database.

I disabled all plugins on my site, I still get this error with Blog2Social.

Thanks for the info. We checked it. In certain combinations, there are problems with the database.
We are working on it and will provide a solution as soon as possible!
Thanks for your patience.
Sorry for this

Hi,

I’m facing the same issue, tried with WP 5.9 and the latest version of the plugin.
Waiting for the next update.
Thanks!

same problem

Hello !
I have the same problem.
I tried to roll back my WordPress version in 5.8.3, but the connection problem is still here with blog2social (I paid for the pro version)…
Looks like it put a mess in the database…
Any solution ?
Thanks.
PY

• This reply was modified 2 years, 9 months ago by pleglise.
• This reply was modified 2 years, 9 months ago by pleglise.

I appreciate how difficult a plugin like this must be to keep up to date, but most every update causes issues nowadays…

The same problem here. I cannot activate the plugin since the last update yesterday.

Hello,

we will release an update during the day today,
which can be installed.
Then possible writing problems with older databases are solved, then.
Thank you for your patience.

• This reply was modified 2 years, 9 months ago by Blog2Social-Support.

Same here…

logs…
[Wed Feb 09 09:30:50.618836 2022] [php7:notice] [pid 668] [client 84.245.121.24:52265] Chyba wordpress datab\xc3\xa1zy Table ‘xxx.b2s_network_insights’ doesn’t exist pre po\xc5\xbeiadavku ALTER TABLE b2s_network_insights CHANGE id id INT(11) NOT NULL AUTO_INCREMENT; vykonan\xc3\xba activate_plugin, do_action(‘activate_blog2social/blog2social.php’), WP_Hook->do_action, WP_Hook->apply_filters, B2S_Loader->activatePlugin, referer: https://www.xxx/wp-admin/plugins.php/

mysql Ver 15.1 Distrib 10.1.45-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2

Hello,

Thank you for reaching out.

I am Alexander from the Blog2Social customer support and I would like to inform you that we received your inquiry and that we will gladly support you with your request.

Our technical experts are already working hard to solve the problem. Please give us a bit more time to investigate this.

Rest assured, we will find a solution for you and get back to you as soon as possible.
Thank you for your patience and understanding.

Hello,

Thank you so much for your patience.

Our technical experts were able to solve your request and just released a new update so you can use Blog2Social to your full satisfaction again. Please be so kind and update Blog2Social to version 6.9.1 via the WordPress section “Plugins”.

We would be happy if you could give us a short feedback afterwards, if it’s working for you again.

In any case, thank you for pointing this out. The feedback from our customers is very important to us. Please do not hesitate to contact us, if you have any further suggestions or questions about Blog2Social.

I am looking forward to your feedback.

Hi,

Update done successfully. Perfect !

Thank you.

Best Regards.