Database Backups Failing

Hi,

“3599.703 (3) [Warning] Your website is visited infrequently and UpdraftPlus is not getting the resources it hoped for; please read this page: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/”

This warning message causes UpdraftPlus not able to create or complete backups. UpdraftPlus is only able to run when WordPress is loaded into memory, i.e. when the site is accessed. As such, UpdraftPlus is not able to resume the backups in good time.

I would recommend looking into this guide, which includes several suggestions to solutions and workarounds for the low visitor issue: https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/

Regards,
Bryle

Hi,

I changed our website so that WP cron is called by cPanel every minute per the doc (was set to every 15). The only thing that seems to have changed is that the warning has disappeared, but backups are still hanging and failing.

The plugin version is currently 2.22.19.2 as auto-updates are enabled. Here is an updated log file from a backup attempt last night.

https://pastebin.com/JiF2Msmn

Hi,

Apologies for the delay.

Can you reduce the archive split size further down to 25mb? Can you also update to 2.22.20.x?

You also seem to be using the premium version of UpdraftPlus. As a paying customer, you can submit your ticket here – https://updraftplus.com/paid-support-requests/.

Thanks,
Bryle