Viewing 5 replies - 31 through 35 (of 35 total)
  • I am getting the same issue when pressing backup and just being taken to a white screen.

    I am using WP3.6 and Better WP Security 3.5.6.

    I am having the same problem. Brand new installation of Better WP Security 3.5.6 and WordPress 3.6. Pressing the manual backup button takes me to a white screen and nothing happens.

    The same problem, when i try to create a database backup i have just white screen and nothing happens.

    WordPress 3.6 after update 3.6.1 – the same problem.
    Please, help to figure it out, I do not want to install other plugins for backups.

    Thanks.

    Handoko

    (@handoko-zhang)

    I think this issue is caused by increasing demand of memory usage. If previously the backup was working, but not now after update or perhaps you have enabled some other plugins, it may hit the max memory allowed by your server.

    You may make some tests. First I suggest you try to disable some (or all) other features of Better WP Security. Some reported File Change Detection usually consumes much memory. Also, you can try to disable some other plugins and then test the backup manually.

    If after disabling some features or plugins, it becomes working again, it is very likely the cause is memory insufficient. You may ask your webhost company to increase the max memory allowed. Or you can google the web using keyword “increase website memory”, some webhosts allow users to manually configure the max memory via .htaccess or php.ini.

    After disabling plugins and reinstall Better WP Security first i tried to make a backup – doesnt work, just whitescreen… =(

Viewing 5 replies - 31 through 35 (of 35 total)
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