• Resolved Robibob

    (@robibob)


    Hi,
    the scheduled database backup suddenly stopped working.
    I do not get the email anymore.

    It might have happen when the site was updated with SSL certificate if that could have anything to do with it.

    I have uncheck the setting and check and save it again.

    What to do?

    Thanks!
    /Robert

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    the scheduled database backup suddenly stopped working.
    I do not get the email anymore.

    How big is the database size? Can you test to see if you can create a manual backup? Did you check to see if the e-mail landed in your spam box instead of your inbox? Did you update any other plugins? Do you know if your host made any changes to your server?

    Regards

    Thread Starter Robibob

    (@robibob)

    Hi,
    manual backup works and email received.
    The file being sent is 965KB.

    This is the cron job event:
    aiowps_daily_cron_event
    AIOWPSecurity_Cronjob_Handler->aiowps_daily_cron_event_handler()

    The server was updated with PHP 7.1 but its been working after that I think.
    Plugins been updated but can not see that its related to when this stopped working.

    Thanks!
    /Robert

    Thread Starter Robibob

    (@robibob)

    I also enable debug mode but cron log is empty.
    The other log file gets a record when making a manual DB backup.

    Thanks!
    /Robert

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    The server was updated with PHP 7.1 but its been working after that I think.

    So you are not sure if it stopped working after your server was updated to PHP 7.1? Do you know the exact PHP version your server is running?

    Regards

    Thread Starter Robibob

    (@robibob)

    PHP Version : 7.1.22

    Its not compatible with PHP 7.1?
    I made a compatibility test for 7.1 and 7.2 and it passed both but 7.2 had varnings.

    Its hard to see if it stopped working when I updated PHP version.

    Is it correct cron job running?
    How to reset the scheduled DB backup but keep all other settings?
    Delete the cron job event and make the settings again?

    /Robert

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, check the following documentation. There are two manage cron jobs plugins that I recommend. Try one of these and let me know how you go.

    Regards

    Thread Starter Robibob

    (@robibob)

    I already have a plugin to manage cron events.
    I use WP control.

    What should I do?
    I also wrote previously that I can see on cron event related to AIOWPS.
    aiowps_daily_cron_event
    AIOWPSecurity_Cronjob_Handler->aiowps_daily_cron_event_handler()

    Is this correct?
    I fired the event manually but nothing happen.
    How the reset things so it starts to work again?

    Thanks!
    /Robert

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Robert, you might have to speak to your server administrators about this issue. See if they can share some light regarding this issue.

    Kind regards

    Thread Starter Robibob

    (@robibob)

    But is it correct cron event shown in WP control?
    aiowps_daily_cron_event
    AIOWPSecurity_Cronjob_Handler->aiowps_daily_cron_event_handler()

    And how to make a reset to get it working again?

    I don’t think this is on server level.
    They don’t know anything about this plugin.

    Is there not anything to try related to this issue?

    There haven’t been big changes to the server.
    And it been working before.
    And all other cron events are working.

    /Robert

    Thread Starter Robibob

    (@robibob)

    For example why is the cron log empty?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am not sure why it is empty. But to me it looks like something changed in your site and or server that has caused this issue. The reason why I am saying this is because of your title.

    Database backup stopped working

    As I mentioned above you might need to find out from your host why the schedule cron jobs stopped working.

    I am also curious to know.

    Regards

    Thread Starter Robibob

    (@robibob)

    Is this the one and only required cron event?
    aiowps_daily_cron_event
    AIOWPSecurity_Cronjob_Handler->aiowps_daily_cron_event_handler()

    So far this is correct?

    Can I delete it and it will be recreated when making the daily DB backup settings again?

    /Robert

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, yes delete it and see if that helps. I guess it does not hurt to try. Something else that you could try is to disable and re-enable the plugin.

    Let me know how you go.

    Regards

Viewing 13 replies - 1 through 13 (of 13 total)
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