Database backup produces empty file

  • Resolved ivomasterche

    (@ivomasterche)


    10 months ago

    Hi, when I try to download the database backup from the dashboard, it creates empty file. When I use the normal file backup and include the database export inside, it is generated correctly

    WordPress version6.4.2

    BackWPup version4.0.2

    The SQL file is rather big one – more than 90MB.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @ivomasterche

    thank you for reporting, for now, please download in Backups section instead.

    Also could you please give us the server info in BackWPUp -> Settings -> Infomation tab?

    Thank you!

    Thread Starter ivomasterche

    (@ivomasterche)

    WordPress version: 6.4.3
BackWPup version: 4.0.2
PHP version: 7.4.33 (64bit)
MySQL version: 10.6.17-MariaDB-log
cURL version: 8.6.0
cURL SSL version: OpenSSL/1.1.1w
WP-Cron url: ==========
Server self connect: Response Test O.K.
Document root: /home/cust6e0w/public_html
Temp folder: /home/cust6e0w/public_html/wp-content/uploads/backwpup-a49f4d-temp/
Log folder: /home/cust6e0w/public_html/wp-content/uploads/backwpup-a49f4d-logs/
Server: Apache
Operating System: Linux
PHP SAPI: cgi-fcgi
Current PHP user: cust6e0w
Maximum execution time: 30 seconds
BackWPup maximum script execution time: 30 seconds
Alternative WP Cron: Off
Disabled WP Cron: Off
CHMOD Dir: 0755
Server Time: 11:14
Blog Time: 13:14
Blog Timezone: Europe/Sofia
Blog Time offset: 2 hours
Blog language: bg-BG
MySQL Client encoding: utf8
PHP Memory limit: 256M
WP memory limit: 40M
WP maximum memory limit: 256M
Memory in use: 4,00 MB
Loaded PHP Extensions:: Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, redis, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
    Plugin Support happyAnt

    (@duongcuong96)

    Thank you for the server info, I reported this to the team and will back to you when I have something new!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Database backup produces empty file’ is closed to new replies.