Data remains after delete plugin

Hi,

PMS will have in the near future a tool that will remove all the database tables created by the plugin.

I think the Private Groups plugin see the role Gold created by the Subscription Plan Gold.

Subscription Plans are saved as Custom Post Types and they have our prefix so they shouldn’t appear in the Private Groups plugin.

Let me know if there is anything else I can help you with.

Best regards,

How can I delete the custom post types created by your plugin and where are they located in my db tables?

You are not fully understanding the issue. The private groups plugin has a function to create restricted content that can only be view by a member of a specific group. There is a back end setting in the plugin that allows you to add any one (who purchased a plan via you plugin) to a group. This is a good feature because you can marry your plugin with private groups and then accept payments via your plugin but the provide access to a new customer to content restricted in both WP and BBpress.

I deleted your plugin AND the db tables it created. However when I installed private groups it still found the Gold plan I created when I tested your plugin. So there is data from your plugin remaining even though I deleted the dB table that it created. Where is that data located so that I can delete it?

Hi,

Please open a support ticket. I will wait for your ticket and we will continue our conversation there.

Best regards,

I have just reinstalled your plugin and manually deleted the Gold Plan.

I noticed that it still retained some information regarding my paypal details. DESPITE ME HAVING REMOVED ALL OF THE TABLES CREATED BY YOUR PLUGIN IN MY DB!

So it would seem that your plugin stores data in tables other than its own.

I also tried to remove the gold plan user role using the WP function:

$wp_roles = new WP_Roles();
$wp_roles->remove_role("your_role");

However, that also did not remove it.

NO need to open a support ticket. Just tell me where your plugin has stored Gold Plan data. That’s it.

Kind Regards

Max

So I finally fixed the problem without any meaningful assistance from your team.

Warning to other WP members. If you install this plugin to try it and then uninstall, it does not delete its data nor the tables it creates in your DB. If you delete the db tables created by this plugin manually you are still left with “secret” user roles created that this plugin assigns when you create a new membership plan in the back end settings. Even if you reinstall the plugin and then delete the remain subscription plan, the assigned user roll is STILL NOT deleted.

I created a plan that was called Gold Plan. But BE AWARE that the user role it creates is not the same name. It is entirely obscure. In my case the created user role from the Gold Plan was

pms_subscription_plan_1215

I only discovered this after running the following php in a hook in my theme to list all user roles:

$wp_roles = new WP_Roles(); $names = $wp_roles->get_names(); print_r($names);

Interesting that despite all of my previous posts in this thread the developers did not ONCE mention that their plugin creates the pms_subscription_plan user role.

Upon finding the name of the user role I then deleted it by running this php in a hook in my theme:

$wp_roles->remove_role(pms_subscription_plan_1215);

Hi,

I am sorry you encountered this issue by using our plugin and for all the inconvenience. I asked you to open a support ticket because the dev team would have helped you fix it.

In the end I am glad you managed to fix this issue yourself.

I wish you all the best with your project.

Best regards,