Data not posting to google sheets

  • Resolved philmoore1

    (@philmoore1)


    3 years ago

    I have the WPForms Lite installed and created a simple form. I have the WPForms – Google Sheet Integration installed. It appears the integration is successful:

    1. Google Access Code: Currently Active
    2. Connected email account: {undisclosed} but declared
    3. Debug Log > View = {Null – no data}
    4. Google Sheet Setting complete and the ‘Google Sheet Link’ button launches the correct google form and page.
    5. I have matched the field labels to corresponding values on row 1 of the google sheet.
    6. I get an email with the correct fields and values on submit.
    7. WP version: 5.9

    I can access the form via my webpage and the form redirect works on submit (I think this means the form is working) but I’m not getting any of the data submitted to the google sheet. Ideas from anyone?

    • This topic was modified 3 years ago by philmoore1.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter philmoore1

    (@philmoore1)

    Also tried re-authenticating with google. I was able to get new code and the authentication looks successful, the the results are the same. No records transferred to gsheets.

    Plugin Author westerndeal

    (@westerndeal)

    Hello @philmoore1
    Thanks for getting in touch.

    1. Have you added columns manually in the linked google sheet?
    Exact label name as specified in Form.

    Refer to the quick video with documentation

    2. If configured correctly with column names in sheet, added sheetname, sheetid, tabname and tab id and still not showing then can you take a look at debug log under integration tab?

    If debug log is empty then make sure debug is enabled from wp-config.php and check the wp-content/debug.log file for the exact errors to identify the issue.

    Hope it helps!
    Let me know further.

    Thanks
    Abdullah

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