Data/Members Keeps getting lost

hi @jamezrsanchez ,

Sorry for the delay you can use WordPress import/export option to move data from one website to another.

Just export team builder from one website and then go to import menu and then import tab file here.

thanks

I am having the same issue… Our team profiles went missing… I tried creating a new one but it’s not showing up… Sometimes to a complete page critical error then sometimes will load but the photos will not show up…

hi @joytcorpuz ,

can you temm me which error you gt

thanks

We are using a DIVI Builder and for some reason, our staff profiles went missing… I tried creating it again, copied and pasted the code… still not showing… Do you think I should reactivate plugin and start all over?

hi @joytcorpuz ,

try to activate and use plugin shortcode on new pae..if th problem still persist please let me know.

thanks

Did that and still doing the same thing…

https://journeyscrossing.org/our-team-leadership/

hi @joytcorpuz ,

have you tried deactivating other plugin which you are using..try this and see if works and please let me know

thanks

Hi,
I’ve the same issue (migrate a site with existing teams to a different domain and lost all members of teams),
can you tel me how to solve it?

Same issue. Migrated to a new domain. All members are gone from team.

hi @peasoup77 ,

you can use WordPress import/export option to move data from one website to another.

Just export teams from one website and then go to import menu and then import tab file here.

thanks

Team members have disappeared again after exporting and importing. Please advise on how to get them back. The short code displays them fine, no way to edit.