• Resolved mertozsoy

    (@mertozsoy)


    After midnight, data seems to be zero.
    I wonder if the data is reflected in Google Analytics. Or is it not counting?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Michael K

    (@mikkamp)

    Automattic Happiness Engineer

    Hi there,

    Generally there shouldn’t be any difference in the tracking depending on the time of day. There is often a delay for when the tracking data shows up in your dashboard (generally it’s recommended to wait 24 hours).

    Have you tested by visiting your site from an incognito browser window where you aren’t logged in, after midnight. If you wait for 24 hours does that tracking show up in Google Analytics?

    Besides that you might want to confirm that you don’t have any custom filters setup on your Google Analytics account which could prevent some data from showing up.

    Or I would suggest to use the Tag Assistant in Chrome to see if you can find any warnings or errors which might show up.

    Thread Starter mertozsoy

    (@mertozsoy)

    We can’t detect the problem. This is a serious problem. A critical situation for our company.
    Could you please help?
    site name: https://www.aybikestil.com

    Plugin Author Michael K

    (@mikkamp)

    Automattic Happiness Engineer

    Hi there,

    Would you be able to clarify a bit more about which data is not being tracked? Is it the generic page data that is not being tracked? Or is it some of the WooCommerce data that is not being tracked?

    Have you compared a similar request before and after midnight to see if there is any difference between the two?

    Do you have some examples of exactly what it is that is zero?

    Note: Since this is a public forum, I wouldn’t suggest to share any private data. But you can however describe a bit more about what is not being tracked.

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    We haven’t heard back from you in over 10 days, so I’m going to mark this as resolved.

    If you have any further questions/needs here, please let us know.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Data looks zero’ is closed to new replies.