Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @kevenespoir. So we can determine more on this, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Was the plugin working for you as expected previously?
    3. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Let me know if you have any questions with the above.

    Thread Starter kevenespoir

    (@kevenespoir)

    1. already submitted
    2. Yes
    3. Not really, but in the console i have this : Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics-4 error:”The response is not a valid JSON response.”
    Thread Starter kevenespoir

    (@kevenespoir)

    I’ve already try the “Troubleshooting” with health check, but stil got the same troubles

    Plugin Support James Osborne

    (@jamesosborne)

    Appreciate the update @kevenespoir. Are you comfortable performing some cURL commands to help determine any IPv6 blocks? If so the following can be done from your web terminal or SSH:

    curl -4 -I https://sitekit.withgoogle.com
    The above will check the status if communication over IPv4
    curl -6 -I https://sitekit.withgoogle.com
    The above will check the status if communication over IPv6

    Your hosting provider may be able to assist with the above. It’s possible that you’ll encounter a 200 response for the first command, and a 446 or other unsuccessful response with the second.

    Alternatively, if you are able to create another WordPress site from the same hosting platform it might be worthwhile checking does the same occur. I ask as we’ve noticed some reports of blocks when sites are communicating over IPv6 only.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Data error in Analytics 4 The server provided an invalid response.’ is closed to new replies.