Data Access Short Code Cauzed “Updating failed”

  • Resolved petezhang

    (@petezhang)


    4 years, 4 months ago

    Hi.

    Thanks for creating this great plugin.

    When I created a new page for “Data Acess and To Be Forgotten”, an error occurred saying “Updating failed. The response is not a valid JSON response.” See the screenshot at https://zhaozhao.co/gdpr-error-screenshot/.

    Is it possible to ask you to look into this issue?

    Pete

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  • Thread Starter petezhang

    (@petezhang)

    The error persists after I deactivate all the other plugins.

    Hi,

    Thanks for contacting us.

    Please try to use the plugin with the Classic Editor in order to avoid this issue. In the future updates of the plugin this problem will be fixed.

    Feel free to contact us if there would be any other questions.

    regards

Viewing 2 replies - 1 through 2 (of 2 total)
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