Data Access Request Results

  • Resolved Dora Crow

    (@dora-crow)


    6 years, 10 months ago

    Hello, thank you for creating this plugin! I have a couple of questions about the Data Access Request.

    1. Contact Form data is not listed on the Data Access Request results page. When I submit and review the results (using my personal email on a test submission), I do not see my Gravity Forms entry on the list, (or it could even just say “contact form”). When I look in the Gravity Forms list of entries, my recent entry and email address IS listed.

    How can I make the results include my entry which is listed in Gravity Forms?

    2. Can you advise me how to edit and remove some content displayed on the Access Request results? I would like to remove the notice:

    “WooCommerce Orders No WooCommerce orders found with email address“. This site does not use WooCommerce.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Dora Crow

    (@dora-crow)

    I was testing this on a staging site and hoped that now I have moved it to the live site that I would have different results. Perhaps I am just not receiving the information I was expecting.

    Is the data access report supposed to show that my IP address was recorded? (It does not show mine; I thought it would.)

    Can I edit the report within the plugin somehow so that is does not list WooCommerce, and DOES list Gravity Forms content? I was expecting the Data Access Report would tell me exactly what data I provided, such as my name and phone number. And email, of course – but it lists nothing from the Gravity Form.

    Also, I see no way to “Select the data you wish the site owner to anonymise” — but I suppose that’s because the report thinks there is no data.. and it is correct: my email would not be found as a USER, a COMMENT, or related to WOOCOMMERCE which the site does not have.

    This is what I see (I have changed email address and website for privacy):

    Data Access Request
    Below we show you all of the data stored by COMPANY NAME on https://www.WEBSITE.com. Select the data you wish the site owner to anonymise so it cannot be linked to your email address any longer. It is the site’s owner responsibility to act upon your request. When your data is anonymised you will receive an email confirmation.

    Users
    No users found with email address [email protected].
    Comments
    No comments found with email address [email protected].
    WooCommerce Orders
    No WooCommerce orders found with email [email protected].

    Data from Gravity Forms will be added in a future release. As of now it only shows WordPress users, comments and orders. Stay tuned.

    Great plugin – cant wait for the cookie bar so it will be all-in-one solution
    Is it also planned to download the requested data for the user? If this is an option right now we could not get it going.

Viewing 3 replies - 1 through 3 (of 3 total)
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