Dashboard wrongly reporting zero sales

  • Resolved nicomorgan

    (@nicomorgan)


    4 years, 10 months ago

    Woocommerce > Dashboard shows zero sales for today, correct sales on previous days.

    Analytics > Revenue report also showing zero (wrong)

    Woocommerce > Reports shows correct value.

    Have p urged Litespeed caches but no change.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jess – a11n

    (@jlundie)

    Hi @nicomorgan –

    I wanted to touch base with you and see if you’re still seeing this issue on your site.

    Are Dashboard, Analytics and Reporting data all matching with each other now?

    Thank you!

    Thread Starter nicomorgan

    (@nicomorgan)

    Much more predictable after a few days thank you.

    We still haven’t got Google Analytics reporting e-commerce date but I don’t think that is the fault of Woocommerce.

    Plugin Support Jess – a11n

    (@jlundie)

    So glad to hear that’s working better now, @nicomorgan!

    We still haven’t got Google Analytics reporting e-commerce date but I don’t think that is the fault of Woocommerce.

    This is most likely caused by whatever plugin / integration you have connecting Google Analytics and WooCommerce on your site. If you’re still seeing issues with this, I’d recommend opening a thread or reaching out to the support team for whatever plugin is handling this directly.

    Since it sounds like the WP Admin part of this is working well, I’m going to mark this as resolved. If you have any further questions, feel free to start a new thread!

Viewing 3 replies - 1 through 3 (of 3 total)
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