Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicable, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default, core-bundled Theme (such as Twenty Twelve or Twenty Thirteen) for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter mrecker

    (@mrecker)

    I have uploaded wp-admin from wordpress via FTP with no success
    I still cannot get to the dashboard after I log in
    I have saved the programs onto my hard drive
    If I restore the “file” from backup how can I move over recent updates to pages from the saved data to the bring the “ruuning” programs uptodate

    Moderator t-p

    (@t-p)

    I have uploaded wp-admin from wordpress via FTP with no success

    Have you attempted all other suggestted troubleshooting steps in my previous reply?

    Thread Starter mrecker

    (@mrecker)

    I think so, I am as green as grass but will try anything
    As previously stated the “program” runs fine just can not get into the dashboard
    Thanks

    Thread Starter mrecker

    (@mrecker)

    I had a thought
    If I cannot get to the dashboard how do I do a restore

    Moderator t-p

    (@t-p)

    If I cannot get to the dashboard how do I do a restore

    You don’t need to.
    Have you read the Manual Update directions in the link I provided in my previous reply?

    Thread Starter mrecker

    (@mrecker)

    Resolved problem by looking at other help messages
    Thanks

    Moderator t-p

    (@t-p)

    Glad you got it sorted out ??

Viewing 8 replies - 1 through 8 (of 8 total)
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