• Resolved Paul

    (@pawelszroeder)


    Hi, my dashboard looks different than on the screenshots you show in plugin description. Why?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Supported Business

    (@supportedbusiness)

    I’ve just noticed this too. I have this installed on one site, which has a great UI. I’ve just gone to install it on another site, and it’s completely different.. and looks old and is absolutely no way as nice UX wise as the first site. So what’s going on here?

    Supported Business

    (@supportedbusiness)

    Hi Paul,

    What I’ve found out is that if you go to your plugin settings, and click on the Advanced tab, click the ‘Reset’ button. This will then update your plugin to the new UX and interface.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @pawelszroeder,

    Greetings from CookieYes!

    Currently, our plugin has two interfaces. This is due to a recent significant modification we made to our plugin’s code and user interface. We have implemented this upgrade without affecting our current users. This implies that the legacy plugin does not display any UI changes. Therefore, this new interface will only be accessible on the new websites.

    Go to the Advanced tab in the plugin settings and click the ‘Delete settings and reset’ option to convert from the legacy interface to the completely redesigned one. However, your plugin setup will be lost, forcing you to start again with the configuration.

    If you have any other issues with the interface please share a screenshot mentioning the same so that we can help you with it.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi there,

    Since there hasn’t been any activity in this thread for a while, we’ll mark it as resolved. If you need assistance or have questions, feel free to start a new topic or reply.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘dashboard view’ is closed to new replies.