Dashboard =>Screen Options=>Site Stats Disappeared

  • Resolved Parwaiz Khan

    (@parwaiz-khan)


    6 years, 5 months ago

    The ‘Site Stats’ under the ‘Screen Options’ (on Dashboard) on my two websites that use Hueman Theme just disappeared. [As a result, Jetpack ‘Stats’ module cannot be re-activated.]

    My other sites that are using other themes (including Customizr) are showing the Stats OK.

    It seems like a ‘Hueman’ issue — Note: All stats were showing OK until a week ago. And, I have not added any new plugin lately.

    Any, ideas or suggestions will be great help.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,
    cannot reproduce the issue on my end.
    Does the same happen on the same websites when:
    a) you disable all your other plugins
    b) you temporarily switch to a different theme, e.g. Twenty Seventeen.

    Best

    Thread Starter Parwaiz Khan

    (@parwaiz-khan)

    Hello Rocco,
    Thank you for looking into it. Deactivating and Reactivating the ‘JetPack’ plugin solved the issue.
    For those who may be facing the similar issue, please follow the same technique.
    I am marking it as ‘resolved’.

    Hello Parwaiz,
    glad you solved, thanks for the feedback!

Viewing 3 replies - 1 through 3 (of 3 total)
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