Dashboard reports (graph) and tracking tab not working

  • Resolved demango25

    (@demango25)


    7 years, 9 months ago

    Hi,

    Since the recent updates I’ve been having some issues, aside from my outbound links switch from “article” to “link” (which is ok, just adjusted a few goals in analytics), the dashboard reports in the back-end aren’t working, the stats are there but the graphs don’t work.

    Also, in the settings, when I click on the Tracking tab, nothing happens (this did work until maybe 2 versions ago). Thought it could be a plugin conflict though only installed one new plugin and disabled it again to test, same issue.

    Any suggestions?

    Tom

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Sounds like a plugin conflict of some sort. Are you running 6.0.13? If so, can you reach out to us at monsterinsights.com/contact (via presale) so we can take a look

    Thanks,
    Chris

    Also, in the settings, when I click on the Tracking tab, nothing happens

    Same here with Android Stock Browser and an older iPad.

    Also other js-based WordPress navigation like logout dropdown on top right is broken when on that settings page, so probably a script error of some sort caused by Google Analytics for WordPress by MonsterInsights.

    Loading the same page on same site with others browsers works, so no general plugin conflict.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    The 6.0.15 release to fix this issue is out

    -Chris

    Hi Chris, same problem with me also …

    Site Info:
    WP Version : 4.7.5
    WPMU: No
    MySQL Version : 5.7.15
    WP Table Prefix : wp_
    PHP Version : 5.3.29
    Google Analytics for WordPress by MonsterInsights 6.1.10 https://www.monsterinsights.com/?utm_source=wordpress&utm_medium=plugin&utm_campaign=wpmipluginpro&utm_content=v600

    Browser Console shows:

    JQMIGRATE: Migrate is installed, version 1.4.1

    Uncaught TypeError: t(…).select2 is not a function
    at HTMLDocument.<anonymous> (admin.min.js:1)
    at i (load-scripts.php:2)
    at Object.fireWith [as resolveWith] (load-scripts.php:2)
    at Function.ready (load-scripts.php:2)
    at HTMLDocument.K (load-scripts.php:2)

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (load-scripts.php:246)
    at HTMLDocument.dispatch (load-scripts.php:3)
    at HTMLDocument.r.handle (load-scripts.php:3)
    at Object.trigger (load-scripts.php:3)
    at Object.a.event.trigger (load-scripts.php:9)
    at HTMLDocument.<anonymous> (load-scripts.php:3)
    at Function.each (load-scripts.php:2)
    at a.fn.init.each (load-scripts.php:2)
    at a.fn.init.trigger (load-scripts.php:3)
    at Object.<anonymous> (load-scripts.php:245)

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (load-scripts.php:246)
    at HTMLDocument.dispatch (load-scripts.php:3)
    at HTMLDocument.r.handle (load-scripts.php:3)
    at Object.trigger (load-scripts.php:3)
    at Object.a.event.trigger (load-scripts.php:9)
    at HTMLDocument.<anonymous> (load-scripts.php:3)
    at Function.each (load-scripts.php:2)
    at a.fn.init.each (load-scripts.php:2)
    at a.fn.init.trigger (load-scripts.php:3)
    at Object.<anonymous> (load-scripts.php:245)

    • This reply was modified 7 years, 6 months ago by maxo9000. Reason: additional info
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Dashboard reports (graph) and tracking tab not working’ is closed to new replies.