Dashboard (products, orders, vendors) not loading data

  • Resolved thefoster9

    (@thefoster9)


    4 years, 3 months ago

    When I go to my dashboard (as both admin or vendor), nothing that has to call and load data works correctly. It will not load any of the order information, or vendors, or products. Usually it would say “Loading” and then fetch the data, but after the recent wordpress update, it does not.

    I tracked the problem down to my themes “Responsive Layout” settings. With it turned on, my pages resize properly to tablet/mobile sizes, but the dashboard data will not load.

    with it turned off, the layout doesn’t change, however the WCFM dashboard works fine.

    What is the responsive layout settings doing that could be breaking WCFM, and how would I go about fixing this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WC Lovers

    (@wclovers)

    I tracked the problem down to my themes “Responsive Layout” settings. With it turned on, my pages resize properly to tablet/mobile sizes, but the dashboard data will not load.

    – Possibly it’s generating some JavaScript error to the site.

    Please check in Google Chrome Browser console, is there any JavaScript error happening to the site or not! (What is browser console – https://support.airtable.com/hc/en-us/articles/232313848-How-to-open-the-developer-console)

    What is the responsive layout settings doing that could be breaking WCFM, and how would I go about fixing this?

    – WCFM dashboard page by default responsive, no need such special theme setting.

    Is this possible to exclude WCFM store manager page exclude from this setting? I mean, can you control such thing at page level?

    Thread Starter thefoster9

    (@thefoster9)

    – Possibly it’s generating some JavaScript error to the site.

    This is correct, it is generating an error.

    View post on imgur.com

    View post on imgur.com

    Is this possible to exclude WCFM store manager page exclude from this setting? I mean, can you control such thing at page level?

    I’m not sure, I will look for a way to disable it. Any other suggestions?

    Plugin Author WC Lovers

    (@wclovers)

    https://imgur.com/XMn2vVY – not working due to this JS error.

    Possibly this error is generating as you have disabled “Theme Header” from WCFM Admin Setting – https://ibb.co/hfQjPmP

    Thread Starter thefoster9

    (@thefoster9)

    Possibly this error is generating as you have disabled “Theme Header” from WCFM Admin Setting

    This worked. It was the header that was the source of the error. Everything works fine now! Thanks!

    Plugin Author WC Lovers

    (@wclovers)

    Glad to know it’s fixed for you. Thanks for the update and have a great weekend ??

Viewing 5 replies - 1 through 5 (of 5 total)
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