Dashboard problem with circles
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Using wpSupportPlus 9.0.5
The circles showing number of tickets for each status, is not effective use of space. A dashboard is expected to enable an easy grasp of the relevant facts. However, if there are more than 8 status values, you typically need to scroll the page to see all the circles. Thus, the Dashboard is not really useful as a tool.
Instead you should show the data as a simple bar graph where there is one row for each status value, a total count, and a colored bar with the length proportional to the number of tickets.
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