Dashboard notices won’t go away on multisite installations

  • Resolved Christian Roth

    (@christiangoyippi)


    8 months ago

    The “How is your experience with BackWPup?” popup keeps appearing at the top of the dashboard and keeps showing up without disappearing even after clicking “Dismiss” or “Everything is working perfectly.” on multisite installations.

    On normal single installations the popup disappears after clicking “Dismiss” or “Everything is working perfectly.”

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BWU Support

    (@saranshwpm)

    Hi,

    We are sorry for the inconvenience.

    Can you please provide us more details to be able to reproduce the issue on our side?

    • On which link you are trying to click to dismiss the notice
    • The list of your active plugins
    • Your website configuration (e.g: in a subfolder, etc…)

    Thanks

    Thread Starter Christian Roth

    (@christiangoyippi)

    Hi,

    1. On which link you are trying to click to dismiss the notice:
      “Dismiss” or “Everything is working perfectly.” or “I’ve encountered some issues.”
    2. The list of your active plugins
      Antispam Bee, BackWPup, MainWP Child
    3. Your website configuration
      Website is not located in a subfolder, all plugins are up to date, WordPress is also up to date, the Website is running on PHP 8.2

    Also the deactivation of the other plugins doesn’t affect the behavior.

    All the best
    Christian

    Plugin Author BackWPUp

    (@backwpup)

    Hi,

    Please update to 4.1.3 when you will have the update notification. Your problem must be fixed.

    Cheers

    Still not working for me. Issues is on multiple sites. With update 4.1.5 now I have even a second notification (Restore is Now Available in BackWPup Free!). Very annoying.

    This are the plugins I use:

    BackWPup
    Germanized für WooCommerce
    Germanized für WooCommerce Pro
    Germanized für WooCommerce: One Stop Shop
    HTML Widget Text
    Optimus
    PayPal PLUS für WooCommerce
    Pixel Manager for WooCommerce
    Redirection
    WooCommerce
    WooCommerce Legacy REST API
    WP Super Cache
    Yoast SEO

Viewing 4 replies - 1 through 4 (of 4 total)
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