• Resolved regnalf

    (@regnalf)


    Since the last Update from WordPress and Events Manager the dashboard notices about the Zoom info, the timezone update and the google maps info won’t dismiss if you click the close button!
    After page refresh or go to another dashboard section they show up again!

    WordPress 5.8
    Events Manager 5.10.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,
    I have informed about this to the dev team, thanks for sharing the info.

    • This reply was modified 3 years, 4 months ago by chathuripxl.
    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    Hello, I see this is resolved. Did you manage to get this working? I’ve tested this out and it seems to be working fine for me, I’d assume it may be a plugin conflict preventing them from dismissing, hopefully one that has been fixed by the offending plugin.

    Thread Starter regnalf

    (@regnalf)

    I doesn’t set it on resolved! It is still present!

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    This was marked resolved, I’m not sure who did that.

    Anyways, I’ve tested this out myself, I’m not able to reproduce this. I’ve also not heard of this problem before so I’m pretty sure it’d be a plugin/theme conflict.

    I’d recommend you try installing WP Safe Mode and see if the issue persists with other plugins disabled and/or using a default WP theme.

    Thread Starter regnalf

    (@regnalf)

    I’ve tried with WP Safe Mode, and disabled all other plugins. The messages still persists.

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    I’m not able to request login info here, as per forum guidelines, so my options are limited.

    The only other suggestion I have is to check your developer console to see what errors you may be getting when clicking the x button. It’d generate an AJAX or XHR request.

    See this example link for instructions
    https://support.deskpro.com/en/kb/articles/how-to-inspect-ajax-requests-with-chrome-tools

    You may need to enable WP_DEBUG in your wp-config.php file.

    Thread Starter regnalf

    (@regnalf)

    The Ajax Requests run with code: 200 OK.
    No other error related to this in the console

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    Unfortunately, as I can’t request access to your site here, I’m out of options/suggestions. If I could reproduce this, I can fix it, but without this and also no other reports of the same issue I’m at a loss on what you could do next unless you are capable of debugging our code yourself.

    Thread Starter regnalf

    (@regnalf)

    Can i set the messages on read in the database?

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    OK, total coincidence but I came across a Pro user who had an unrelated issue yet I noticed the notices didn’t disappear! Lo and behold the issue was caused by the same problem caused by their theme.

    In their case, the theme was Nijm which was saving our version numbers into the DB with a comma, meaning any version numbers failed each time and triggered updates to your site on each page load, resulting in adding that notice again.

    Switching the theme allowed the message to go away. Can you try that?

    Thread Starter regnalf

    (@regnalf)

    No, the messages still resists even if try it with standard wordpress theme

    Thread Starter regnalf

    (@regnalf)

    I’ve found the issue, i used the setlocale(LC_ALL, 'de_DE'); for some locale php conversion, but i needed only for time. So i changed it to LC_TIME. Now the messages could be dissmissed!!!

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Dashboard Notices won’t dismiss!’ is closed to new replies.