Dashboard not showing anymore

  • Resolved luanfernandes

    (@luanfernandes)


    4 years, 5 months ago

    Hi, I created a dashboard with elementor but it’s not showing up anymore. I checked dev tools and there are no errors in there. Everything is on the latest version so I don’t know what might be the issue.
    I’m using an admin account which has access to the dashboard. I can hide/show the panels but the welcome panel is blank.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello,

    Sorry to hear that.

    Kindly export the settings and sent it to us.

    Thread Starter luanfernandes

    (@luanfernandes)

    How do I send it to you?

    Thread Starter luanfernandes

    (@luanfernandes)

    Jhay, how can I send the file to you? I don’t wanna post it here since it includes my client’s website.

    Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello Luan,

    I just sent you an email. Please check.

    Regards,
    Jhay

    Hi, I have the same issue. I use a multisite configuration. When logged as superadmin the Elementor panel shows up but not with other roles. It worked fine before but the last days it does not.

    Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello,

    We are currently wrapping up our next release, and one of the upcoming fixes is the issue on the multi-site dashboard.

    If you wanted a quick fix, please follow this instruction.
    1. under white label cms plugin directory open includes/classes/Welcome_Messages/Welcome_Messages_Elementor.php
    2. go-to line 13:
    add_action( 'admin_notices', array( $this, 'welcome_panel' ) );
    3. change to
    add_action( 'in_admin_header', array( $this, 'welcome_panel' ) );

    I hope this can help.

    This is great. It works very nice. We will waiting for the next release. Thank you so much for the fast reply.

    Plugin Support VUM Support – Jhay

    (@jhayvum)

    We just deployed fixes for this issue, kindly check and let us know if the current issue still persists.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Dashboard not showing anymore’ is closed to new replies.

Tags