Dashboard no Geo or IP data

  • Resolved kcavill

    (@kcavill)


    1 year, 11 months ago

    Hi, I just installed this plugin a few days ago. I see about 233 visitors, but no Geographic Data at all. I tried downloading the data, so I can see the actual IPs myself, and convert them, but there is no place to see that data either.

    Could you please help with both:

    1. I’d like to get the GEO tab working
    2. I’d like to be able to see all the IPs for each visit, either in the Dashboard or downloaded CSV.
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  • Plugin Author Ben Sibley

    (@bensibley)

    Thanks for using Independent Analytics!

    I should be able to fix this error for you, but I’ll need access to the site to do some debugging first. When viewing your analytics, you’ll see a “Contact Us” link in the left sidebar. Can you use that form to reach out to us for further communication?

    Thank you!

Viewing 1 replies (of 1 total)
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