Dashboard is empty

  • Resolved Renier8

    (@renier8)


    2 years, 9 months ago

    Good day, Elliot.
    I must be something wrong. I have allocated a coupon to a user, but there is nothing on the affiliate dashboard page. (free version)

    Renier

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi @renier8

    Thanks for the message.

    Are you sure you have added the [couponaffiliates] shortcode to this page?

    If you have done this, please try these things in order:

    – Temporarily disable your other plugins (except WooCommerce & Coupon Affiliates) to test if there is a conflict with any of them. It looks like the “Whatsapp Chat Pro” plugin has a few console errors on the page, so it could be that one.

    – Temporarily disable/switch theme and see if that fixes it.

    – In the plugin settings, could you try going to the “Debug” tab, and disable “Ajax Loading” and see if that fixes it? See here: https://i.gyazo.com/9e107ccde8198131b7b37aece091c398.mp4

    If one of these works, please let me know and I’ll look into fixing the conflict if possible on our end.

    Let me know if you have any questions.

    Thanks,

    Elliot

    Thread Starter Renier8

    (@renier8)

    NOW it works miraculously, without me touching it.
    Maybe you have mind control or something.
    Thank you.
    (Will ask the boss if we can buy the full version)

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Ah, that’s strange. It may have been your site cache.

    I’m glad you got it working.

    Sounds good.

    If you have any other questions, feel free to get in touch.

Viewing 3 replies - 1 through 3 (of 3 total)
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