Admin bar icons disappear

Hello, Hedley.

Thanks for using GoodReviews. I have not seen that behavior before.

GoodReviews loads WordPress Dashicons on the front end and uses them to display the overall star rating in the book information pane. I believe the Dashicons are also used on the Admin bar when you view the public side of your site.

Can you provide some more information about your installation so I can try to reproduce the issue? Here are some things that might be helpful to that end:

* Does the issue only occur on public pages where you issue a GoodReviews shortcode?
* If you use the shortcode with the bookinfo parameter set to off, does this issue still occur?
* Can you provide an example shortcode I can test in my development site?
* Are you using any other plugins, custom CSS, or admin themes that might style the admin bar different from the default? If so, what are they?

I’m happy to look into this and provide a fix if I can reproduce it on my side. Thanks and let me know.

James

P.S. What theme are you using on the front end?

Thanks again.

James

Hi James:

Thanks for the quick response.

My reponses to your other questions:

• Issue occurs on all public pages (as I am currently site building, I presently have a GoodReviews shortcode on only just one page);
• I was already using the shortcode with the bookinfo parameter set to “off”;
• Here is the shortcode I have been using: [goodreviews isbn="9781770864016" grminimum="3" buyinfo="off" bookinfo="off" border="on" width="475"] I also tried using the base code ([goodreviews isbn="9781770864016"]);
• I tried disabling all plugins except GoodReviews, and the issue still occured. I then also disabled my Weaver II child theme and enabled the default 2014 theme, still with only the GoodReviews plugin activated, and the issue still occurred. I can’t think of anything non-core else that might be affecting the admin bar.

Now, the first thing I did earlier – after clearing all of my browser’s cache and history, of course – was to try viewing the site in different browsers. I use Firefox, primarily, for WordPress work. First I tried it in Firefox using a different profile (one that had not visited the site url previously). Issue persisted. Then I tried it in Chrome, and the problem was happening there as well.

Somewhere in the last half hour, however, the issue seems to have vanished in Chrome (even with the plugins turned back on), and now only persists in both Firefox profiles. Perhaps it’s a browser issue, or maybe Chrome compensates for something that Firefox does not… It seems somewhat cache related, though maybe that wouldn’t explain why it happened in the first place…

Okay, just because I’m the easily distracted sort, I tried a couple more experiments:

• Installed GoodReviews on another site (WP 3.9, also running Weaver, no shortcodes used.) As soon as it was activated, admin panel icons disappear on public side only – in Firefox, but not in Chrome.
• Installed GoodReviews on another site (4.0-RC1 running Twenty Fourteen theme, no shortcodes used.) As soon as it was activated, admin panel icons disappear on public side only – in Firefox, but not in Chrome.

Hello, Hedley.

Thanks for conducting those tests. I was able to reproduce the issue and I believe I know the cause. The issue appears to be an incompatibility between GoodReviews’ default CSS and Firefox. I will post a fix tonight.

Thanks again for using GoodReviews.

James

Hi, Hedley.

Version 2.1.2 is now available and provides a fix for the CSS issue with Firefox. I’m marking this issue as resolved, but please let me know if I can be of further assistance.

Thanks again for using GoodReviews.

James

Hi James:

I’ve already updated, and it looks like you fixed it.

Thanks for the great service!