Dashboard Error message

  • I get the following error in my Dashboard (admin panel):

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /www/website/domains/websitename/wp-includes/class-simplepie.php on line 13597

    Btw the actual line 13597 of the file reads:

    elseif (substr($this->file->body, 0, 6) === 'GIF87a'

    Can anyone tell me how to solve this issue?

    thx

Viewing 3 replies - 1 through 3 (of 3 total)

  • Does it happen if you deactivate all of your plugins and switch to the Default theme? Those are always the first things to check.

    Thread Starter meh1965

    (@meh1965)

    It does when I switch to the default theme. I will check what turning off all plugins does. I’ll get back on that ASAP.

    Hi,

    Check with these options:

    1) Either rename/remove Plugins folder via FTP or disables all the Plugins from database.

    2. If you have an access of PHP.ini file of the account/server then change the line in PHP.ini where line shows 32M to 64M:
    memory_limit = 64M; Maximum amount of memory a script may consume (64MB)

    3. If you do not have access of PHP.ini file then add this to an .htaccess file of your domain:

    php_value memory_limit 64M

    4. Try to add this line to your wp-config.php file to increase allocated memory to PHP:

    define(‘WP_MEMORY_LIMIT’, ‘64M’);

    If all this option can not resolve the issue then you need to contact your hosting service provider to resolve this issue.

    Thanks,

    Shane G.

Viewing 3 replies - 1 through 3 (of 3 total)
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