Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter ManeGain

    (@manegain)

    Thank you James for the suggestions…will do in order you prescribed. <3

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Thread Starter ManeGain

    (@manegain)

    Ok, first moved all the plugins to new directory /plugins-hold, then logged into my Admin account… then moved them back into /plugin… and the dashboard was still blank.

    Then change my theme name from ManeGain2 to ManeGain2a (all the content of website disappeared, logged into dashboard again..and still the white screen of death. changed it back to ManeGain2 and all the content reappeared.

    Question: Should I have reassigned the theme in edit mode to twentyeleven or twentyten?

    Thread Starter ManeGain

    (@manegain)

    OK, found out the problem… my server was upgraded to PHP5.5 but the version of WordPress only supported PHP5.3. Updated to WordPress4.4 so should fix everything.. in any case, can now access dashboard. Here is the response from the hosting company.

    The server where your account is hosted was recently configured to use PHP 5.5 as the default PHP interpreter. It seems your software is not compatible with PHP 5.5. PHP 5.3 is still available on this machine too. We reverted to it by placing the following code in the .htaccess file in the root folder of the account (/www/www):

    AddHandler application/x-httpd-php53.php

    Moderator James Huff

    (@macmanx)

    Awesome, what version were you on before?

    Thread Starter ManeGain

    (@manegain)

    …um, wow.. 3.3.3

    Moderator James Huff

    (@macmanx)

    Oh yeah, that’s quite old. ??

    Thread Starter ManeGain

    (@manegain)

    Ha, yes.. ancient actually <3 well, now we know!

    Moderator James Huff

    (@macmanx)

    Indeed, let us know if you have any more questions! ??

    Hello,
    I am having a similar problem on a website that I have not updated for a few years and I now want to update all plugins, themes, etc.
    I tried both methods suggested, but still had the blank screen.
    There was a slight glimmer of hope when I went to plugins editor after changing the folder name to include .hold as suggested, and received this message.

    There are no plugins installed on this site.

    Themes is TwentyEleven with minimal plugins.
    Is there anything else I could try?
    Thanks,
    Mike

    I also changed themes folder to themes.hold and received the following message:-

    Warning: uksort() expects parameter 1 to be array, boolean given in /home2/legend11/public_html/martin01.com/wp-admin/includes/class-wp-themes-list-table.php on line 48

    Warning: array_slice() expects parameter 1 to be array, boolean given in /home2/legend11/public_html/martin01.com/wp-admin/includes/class-wp-themes-list-table.php on line 55

    Warning: Cannot modify header information – headers already sent by (output started at /home2/legend11/public_html/martin01.com/wp-admin/includes/class-wp-themes-list-table.php:48) in /home2/legend11/public_html/martin01.com/wp-includes/functions.php on line 861

    Warning: Cannot modify header information – headers already sent by (output started at /home2/legend11/public_html/martin01.com/wp-admin/includes/class-wp-themes-list-table.php:48) in /home2/legend11/public_html/martin01.com/wp-includes/functions.php on line 862

    Does this help?
    Thanks,
    Mike

    Hi, I found another support page that provided following info supplied by:-
    t-p
    @t-p
    Volunteer Moderator
    2 months ago

    that said:-

    – My suggestion is to MANUALLY updating to the latest version 4.6.1. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.

    I did as above and it brought back the dashboard, etc. Seems to be ok now.

    Thanks,
    Mike

Viewing 13 replies - 1 through 13 (of 13 total)
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